I got a promo for double eBay bucks rewards for today, for purchases of $50 and more. I got something at $50 & got regular eBay bucks, why?

lunny014
Community Member

I received a promotion for eBay bucks rewards for today only, for a purchase of $50 and more.  I bought and paid an item that was $50 dollars exactly, within the time of the promotion, but I got only regular eBay bucks, I would like to know why, and how to get the extra eBay bucks I'm suppose to have with this purchase?

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I got a promo for double eBay bucks rewards for today, for purchases of $50 and more. I got something at $50 & got regular eBay bucks, why?

The double eBay bucks promotion only applied to items listed in certain categories. Here is a list of categories not included in the promotion. *Qualifying purchases exclude all items in the following categories: Classifieds, Business & Industrial, Real Estate, eBay Gift Cards (within the Gift Cards & Coupons category), Bullion (within the Coins & Paper category), and eBay Motors (except Parts & Accessories in eBay Motors which will earn eBay Bucks). Was your item listed in one of these excluded categories?
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I got a promo for double eBay bucks rewards for today, for purchases of $50 and more. I got something at $50 & got regular eBay bucks, why?

Sci ..was a music item..i can't see a reason unless the promo was set to begin on COM time.

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I got a promo for double eBay bucks rewards for today, for purchases of $50 and more. I got something at $50 & got regular eBay bucks, why?

I agree,It's probably the time zone issue,heidilynn.
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I got a promo for double eBay bucks rewards for today, for purchases of $50 and more. I got something at $50 & got regular eBay bucks, why?

lunny014
Community Member

My purchase was not in any of the categories mentionned, it was a record...  and as for the time zone, when I made my payment, I checked the promo message that I had received from eBay, which could be seen in my eBay bucks page, and it clearly stated that there was 4 hours left to the promotion!

 

I wanted to get in touch with eBay directly about this, but it seems that it is not possible to write to them, only by phone....

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I got a promo for double eBay bucks rewards for today, for purchases of $50 and more. I got something at $50 & got regular eBay bucks, why?

My apology for thinking a record was a music item.

 

I'm not saying with certainty that it is the time but 1.02.15 would be 22.02.15 on the first, San Jose time.

 

A call is the only action available.

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