I haven't receive my item I ask for refund they refuse me to refund my money

[samgrewal786]

I haven't receive my item I pay for my item and I open case of dispute on paypal and then they contact me say me they will send me refund first close the dispute case and I cancel the dispute case after that they didn't send me money and they didn't contact me now tell me what I will do  

[femmefan1946]

Do NOT close the case.

If you do, the (questionably honest) seller will have no reason to refund you.

It is time to escalate the case and get your refund immediately.

[femmefan1946]

Oh, darn.

I thought this was a question about whether to close the case.

You got scammed.

If you actually paid from your credit card through Paypal go to the 1-800 customer service number on your card and ask for a Chargeback.

It would also be helpful to Report the seller's actions to eBay. There is not much they can or will do with one Report, but they keep records on Seller Performance.