NAME FIVE THINGS EBAY NEED TO DO TO IMPROVE SITE FOR BETTER SELLING

[cartoonsinabox]

Name 5 things Ebay needs to do improve site for better selling ? (Miriam I hope you will look at this topic once in while).

[westernstargifts]

Simple, take one look at my ratings. I have over 900 seller feedback, yet only 260 DSR ratings, and surprise, surprise what is my worse... shipping rates, yet I offer FREE combined shipping on over half my items.

When you offer free shipping they probably think that Shipping Rates are not applicable and therefore don't bother to rate them.

[lina-mallows]

BIG QUESTION-
If eBay believes that multiple FEEDBACK should be allowed to be counted, ONLY ONCE, and if it represents a purchase/sale within a given week by the same individual-
WHY....would eBay the DSR's left by that same individual to ALL to be counted?

SO- I BUY SEVEN items from ONE seller, TWO on Tuesday of WEEK ONE, and FIVE items on WEDNESDAY, the week following- WEEK TWO.

The Seller offers combined shipping- so everything is shipped together.

Now- from everything that I understand.
I get to leave FEEDBACK, and DSR for ALL SEVEN ITEMS.
However- The FEEDBACK ONLY COUNTS TWICE, one "WHATEVER" for EACH week-
BUT- ALL OF THE DSR's COUNT !!!!!

So eBay treats ONE FORM of feedback one way- 1) FEEDBACK- and another form of feedback 2) DSR's another way. Notwithstanding that nothing else is new regarding eBay's confusing policies- is this absolutely clear to everyone?

So- the REAL risk out there is with any disgruntled buyer who purchases LARGE numbers of items- and decides to leave VERY detailed DSR's for ALL of those items purchased.

Am I mistaken?

[momoftwingles2]

Lina,

I thought I read some where that it was the average of their DSR's left for a combined purchase that was counted.

I may be wrong.

Susan
momoftwingles2

[boneshakerscards]

I thought I read some where that it was the average of their DSR's left for a combined purchase that was counted.

I may be wrong.

That I don't know about... but think about this. If 20 "HAPPY" and hence leaving five star ratings people bought 10-15 items apiece yet only left "1" DSR for the ENTIRE order, it would be 20 DSR at 5 star, not the whole 200 or so. Then you have another let's say 5 "UNHAPPY" customers come along that only bought 1 item, yet have no problem blasting you with just one star.

Now your DSR ranking plummets as 5/25 ratings received only 1 star when yet, "truthfully" only really 5 out of maybe 200 or so items received that ranking!!

I thought that was what positive, neutral, and hence negative feedback was for? I feel sorry for those out there who have maybe 20 Negatives and 2000+ Positive transactions. That would still be a 99.9% feedback rating, and absolutely fantastic even by Ebay's standards! Yet only the negative people leave DSR's, and most of the positive don't or it was before the DSR's came into effect and now their 5-Star average is only 4.4 - 4.6 for whatever category. These ellers lose their PowerSeller status and hence Ebay doesn't have to give them their PowerSeller discount anymore.....

Hmmm... wait a minute! Can anyone else say that this is just a way to slither out of offering those PowerSeller discounts! I think so!! We'll raise our fees by 2% but let you stay at what you were before (with a 2% rebate) if you keep up a certain level of DSR's which are 5X less accurate and more bogus than the original feedback system!! WOW! Can you smell Ebay's stench from here? What a crock and hence why i believe this is the most bogus and most utmost thing that needs to be changed!!!!