11-17-2014 11:37 PM
Is anyone else using the eBay Blackberry app getting blown off when they ask a question of a seller?
The 1st time I thought it was merely because the seller was a jerk, I've encountered anti Canadian **bleep** on eBay often enough that I refuse to even consider an auction or sale by a seller who wont ship worldwide, but now that I've been "blown off" by a Canadian seller, I'm at a loss and wondering if my messages are even being sent.
The messages do show up here online showing as "sent" in my "messages" , but what are the chances that TWO sellers, one right after the other, from two countries, are equally unwilling to answer questions and sell what they're trying to sell? ...
Seems slim to me...
If anyone else has this happening, or knows what I'm doing wrong, or if it's just yet another thing that Blackberry/R.I.M is failing at, or what I can do to fix this problem, I'd greatly appreciate any help offered.
Many thanks,
-R-
11-18-2014 12:12 PM
The chances are pretty good.
Take a look at the Communication section of the Detailed Seller Ratings. Anything under 4.9 is poor.
How long did you allow for an answer? Even sellers don't hang out at their computers 24/7.
There is also the possibility that the seller thought your question was insulting for some reason. If that is the case, you are probably on their Blocked Bidder List,too.
Did the sellers have an FAQ list? Some sellers will use that instead of trying to answer questions and ignore more specific questions.
If the seller is a dropshipper, he doesn't have the item in hand, and actually may never have seen the product he is selling. So he can't answer any questions.
It is rude though.
11-19-2014 06:53 AM