PROBLEM! I have 1 user under 2 ebay accounts who is harrassing me, bidding maliciously, neg feedback - for revenge!

[charm*addiction]

Hello all. I have an account that I use for selling, but I bid on a few items and won. I had to  leave abruptly for family emergency and did not pay/follow through. When I came home, I seen that anon-payment was open and case closed, and that the seller had left me POSITIVE with negative comments. After speaking with ebay, they said that this is a policy violation, and removed it.

So this seller whom I didn't pay , had already had it settled with ebay but decided to exact their revenge. They have another account with private feedback, and bid on my aucitons. As soon as they won they asked for a cancel because they had not money. I said ok, but its really an inconvenience, dont bid if you don't have the money. They started to become very rude, calling my a hypocrite and referencing the seller I didn't pay. They kept referencing in detail, so i became suspicious as to why this buyer kept bringing it up and was being so disrespectful to me. So i click on the buyers winning bid inmy auction and could see their zip code. The seller had the same zip code. AFter further investigating,there are only 241 houses in the zip code. DUH!!! There were many things that were said and the movtive, and the negative feedbacks he posted on my account  that I know this is the same person, without a doubt in my mind. ANyways, this person emailed me the other day from the 2 different accounts (2 emails within 10 min of eachother) the seller contacting me out of nowhere (no contact ever) saying that a buyer (the one who she was pretend buying from me) was bothering him, emailing him and bidding on his stuff should i block him . I could not believer this maniac was still pretending to be someone else, when clearly without a doubt it is not. I have since called ebay and reported, however ow the seller is replying tomy reply to feedback left, caling me crazy and saying i am lying. The last three feedbacks form this buyer and seller is so frightening and ugly. I have been a ebay member for YEARS, many many 1000's of transactions and know this is not just a coincedence. Can someone tell me when ebay is going to pull the plug on this loser. It pains me to sit around and wait while he further stalks my feedback and account. I am also worried he will bid on my high priced items, and not pay under a diff alias. i've dealt with sooo many great people, its such a shame, and violation of trust and policy that i have to deal with this lunatic. when will ebay resolve and connect these new accounts. should he be removed from ebay for doing this?

[dmil8030]

Wow.  Well, for starters, I will assume that as many IDs as you can link to this person have been added to your list of blocked bidders:

http://pages.ebay.ca/help/sell/manage_bidders_ov.html#block

Something else to get out of the way here, - your situation is a splendid example of why so many people do not buy and sell on the same ID.  If you do not already have a second ebay ID, you might like to get one.  All you need for it is a separate email address.  Ultimately you can hook up multiple IDs to your one paypal account to be fully functional with all of them.

Another thing, - it seems you know that negative comments beside a green circle are not permitted, -- so why in blazes would you have responded to 'chad' rather than simply getting his remarks removed and let that be an end to it?  No matter.  It's water under the bridge now.  But you see how ebay only removed his comments and not the whole mess.

I'll say a few things about feedback:  The more polite, professional and respectable you can sound, the better.  Granted, there are people in the world who simply make that impossible.  And all sellers get negatives, even the best of the best, so you will live longer if you accept that particular axiom from the outset.

Well, okay, you left a negative back in April.  Fine.  But that's still not enough for you, - you just now had to go back and leave a smart remark.  Has the fact of that transaction been eating away at you all this time?  Because adding your comment after 7 months makes you seem like someone who can't let go of a trifling grievance.

And if at all possible, see if you can't excise that word 'crazy' from your vocabulary.  It was you who used it first.  And maybe chop out 'maniac' and 'lunatic' along with it.  A person with a retaliatory disposition might be petty and vindictive, and there's lots of them on ebay, but they're not crazy.  Continued use of the word makes you sound like a hyper-reactionary name-caller, and you don't want that.  It's the sort of thing that erodes consumer confidence. 

Now it's quite possible that 'mac' and 'chad' are one and the same, - but you are not able to actually prove that.  Same zipcode?  'mac' might be one of those other 240.  Highly unlikely, but you can't hang a guy on coincidence, and neither will ebay.  'mac' has been on ebay since 2008 and whilst he only has a feedback of 3, thus it is doubtful he showed up after all this time truly wanting to buy one of your items, - the fact is ebay will not boot him on your say-so.

You state that <<the seller contacting me out of nowhere (no contact ever) saying that a buyer (the one who she was
pretend buying from me) was bothering him, emailing him and bidding on his stuff should i block him>>, - do you mean there is yet a third person contacting you about all this?  If so, ignore it.  A third person may indeed want to hear the tale, but gossiping is beneath the dignity of decent people and if it is another seller she can make her own decisions.  Otherwise it may be a third form of 'chad/mac', and he will leave you in peace sooner if he knows you have put all this nonsense behind you. 

My personal opinion is that you should do just that, - put it behind you.  Every minute you spend getting wound up about this is time you will never get back.  His comments are not frightening at all, just a bit of noise.  He is nothing more than a rottweiler's squeaky toy.  Piddly little sqabbles like this happen on ebay, just like everywhere else.  Irksome as it is to you, ebay will not remove him. 

If 'mac' and 'chad' are the same, I'm sure he is content to believe that honour has now been satisfied.  You have blocked them both, and if you ever have reason to be suspicious of a bidder on your items, you can cancel the bids and block the bidder.  It's not always a great idea because you don't want to 'unbid' a real bidder, but until the dust settles on this one it may be better to be on the safe side.  This link will tell you about cancelling bids (it's from the same page as the other one):

http://pages.ebay.ca/help/sell/manage_bidders_ov.html#canceling

I'd say just move forward now and learn from the experience.  There is nothing in his feedback to suggest he will bother you further.  You are right that most people are wonderful.  If you've had <<many many 1000's of transactions>> on ebay and this is the first real problem you've encountered, you are truly fortunate.  On the bright side, perhaps it will take many many more thousands before you have trouble again.

Best wishes for a green and prosperous ebay future. 🙂