Seller underestimated shipping costs & wants to cancel. Is he obligated to honor original terms?

I won an auction from a first time seller. I paid right away. It turns out he underestimated the shipping costs and now wants to cancel the transaction. I still want the items and urged him to accept his mistake and honor the orginal terms of the auction. We are in disagreement. Ultimately, what can happen from here and does he have an obligation to send the items?
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Seller underestimated shipping costs & wants to cancel. Is he obligated to honor original terms?

He does have a contractual obligation, but neither you nor eBay is going to send a tattooed guy named Crowe to his front door to force him to ship.

So.

How much do you want the item?

If the most you are willing to pay is the amount you bid plus advertised shipping, and he will not ship for that, you can start an Non-performing Seller dispute.

 

If you have paid, you can start an Item Not Received Dispute.*

 

If you are willing to pay a bit more, you could try negotiating with the seller. Does he know that he can ship to Canada with First Class International shipping through USPS and have Confirmation of Delivery? And that FCI carries up to four pounds of goods?

 

You have other tools.

Feedback can be left for up to 60 days. The most effective feedback is calm and factual. A negative like "Refused to ship for advertised S&H fee.' will hurt his future sales.

Detailed Seller Ratings are left with feedback. The normal Rating is Five Stars. If a seller drops below 4.3, his ability to list and sell on eBay is greatly restricted. The lowest Rating is ONE Star. No stars is a Free Pass. This seller does poorly on Communication, Shipping Cost and Description.

If the seller leaves you feedback, you can Respond to it indefinitely. This does not affect his status, but really shows up on a FB page. Again the most effective Response is calm and factual.

He can also Respond to your feedback.

 

 

* I would not advise paying until you have an agreement in place. You will just tie up your money.

 

Darn. -- Captain Malcolm Reynolds

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Seller underestimated shipping costs & wants to cancel. Is he obligated to honor original terms?

Negotiating with Captain Malcolm Reynolds.

 

http://www.youtube.com/watch?v=NPRlHwwVIug

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