What do you you do if you find out the item you purchased is a knock off

What do you do when you find out that the item you purchased is a knock off (not genuine as described ) but the time frame for claims through ebay has expired.  I purchased a "Galaxy S5" and found out it was a reproduction after i took it in for repairs.  Unfortunately the time limits for both Ebay and Paypal have expired. 

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What do you you do if you find out the item you purchased is a knock off

If you back your PP account with a credit card, you can go to the 1-800 number on the card, phone and ask the customer service clerk about a chargeback.

But cards have deadlines too.

 

Most warranties are from the manufacturer, not the retailer, and you may have some information on the paperwork that came with the phone about that. But if it is a counterfeit phone, that's gonna be a dead end. Try it anyway.

 

How long did the phone last before breaking down?

 

If either you or the seller left feedback, you can leave a Response to that FB indefinitely. Although this does not affect his ratings, Responses do stand out on a page.

Like the best FB, the best Responses are calm and factual. 'Broke after 6 months, told phone is counterfeit by shop.' for example.

 

 

You could also Report the seller to eBay for selling counterfeits, which is illegal.

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