When should a seller leave feedback?

roxx66
Community Member

I haven't sold on eBay for a few years. Things have changed since then and I would like to know when should a seller leave feedback - when they've been paid or when the transaction is complete?

 

Thanks in advance.

Roxx66

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When should a seller leave feedback?


@roxx66 wrote:

I haven't sold on eBay for a few years. Things have changed since then and I would like to know when should a seller leave feedback - when they've been paid or when the transaction is complete?

 

Thanks in advance.

Roxx66


Hi roxx66,

 

Since Sellers can only leave positive feedback, they usually leave feedback right after buyers make a payment. This is generally the only part of the transaction that sellers can rate buyers on.

 

Thanks, 

~Kalvin
eBay.ca Community Manager

kalvin@ebay.com

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When should a seller leave feedback?

i as a seller wait to know that the buyer has received the item.

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When should a seller leave feedback?

As a seller, I leave feedback when I have shipped the item, including the date of the shipment. This, in my opinion, reassures my customer that the item is on its way and encourages her to leave feedback when it arrives.

 

Only about 70% of members leave feedback. Feedback is voluntary. Feedback for buyers is always positive and therefore is irrelevant.

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When should a seller leave feedback?

I also leave feedback as soon as I've mailed to the buyer, for same reasons as femme. There's really no reason to wait...
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