Topic: eBay Workshop: Skype in eBay Listings - Connect Directly with Buyers and Sellers
Hosts: eBay/Skype Staff
Date: Thursday, August 10, 2006
Time: 12:00 - 1:00 PM ET (9:00 -10:00 AM PT)
Location: eBay.com Workshop Board (http://forums.ebay.com/db2/forum.jspa?forumID=93)
Description: eBay has integrated Skype chat and voice into 14 categories to reduce communication friction between buyers and sellers. Already in almost 4% of listings (in select categories), join us to learn how to take advantage of this exciting opportunity.
Sellers
• Build trust with buyers when selling complex or high-ticket items
• Answer questions quickly and on your own schedule
• Turn buyers into repeat customers
Buyers
• Get the details you need to buy with confidence
• Contact sellers using the method that works best for you
• Get answers without waiting for email responses
This workshop will also have a companion Skypecast https://skypecasts.skype.com/skypecasts/skypecast/detailed.html?message=talk_updated&id_talk=18321) running simultaneously so you can chat or talk directly with Skype and eBay employees. If you’re new to Skype, you can learn more here (http://pages.ebay.com/skype/).
Cheers,
Vaughan
