Just came in from eBay -
Summer seller update: More efficient listing, new seller standard, and more
Dear pierrelebel:
As a valued seller, you play a key role in keeping eBay a thriving marketplace. We're making updates this summer and fall to help increase your profitability by helping you sell more efficiently and increase buyer satisfaction. As promised, we're continuing to consolidate changes that impact you into two or three releases per year with lead time to adapt. This is the second release for 2010.
New seller standard: Buyer Protection cases counted along with low DSRs. You're on the right track!
Opening a case with the eBay or PayPal Buyer Protection program is a clear indication of buyer dissatisfaction, especially when the buyer tries and is unable to resolve an issue directly with the seller. That's why, starting in September, "item not received" and "item not as described" cases will be considered along with low DSRs to evaluate and reward seller performance.
The good news for you: Congratulations! You're right on track to meet this requirement. You can monitor your status toward this new requirement--and track any cases--on your Seller Dashboard.
Faster ways to edit listings
To help you stay on top in an increasingly dynamic marketplace, we're introducing new functionality and tools to make it faster and easier to edit, list, and relist multiple items--up to 5,000 listings at once--plus bulk edit multi-variation listings and listings in eBay Motors Parts & Accessories with parts compatibility information.
Other updates include:
• New detailed item conditions in some categories; item condition required in most of these categories starting July 27
• Changes to Payment and Leave Feedback email reminders
• Anonymous email addresses to keep member-to-member communications secure. If you have your own customer relationship management system to manage contacts with your customers, we suggest you run a test in advance of the new member-to-member communication enhancements. Find out how.
• New rewards for sharing your pictures to enhance the eBay catalog
• Featured First discontinued to surface the most relevant listings from sellers offering the best value and service
• Category and Item Specific changes included with other updates
For more insight, you're also invited to:
• Take part in the upcoming webinar on Thursday, April 29
• Join me and other leaders from eBay and PayPal in a Town Hall meeting on Wednesday, April 28. Check the Announcement Board for more details coming soon
• Talk with members of my staff during the next two days on a special discussion board we've set up for this purpose.
As always, thank you for partnering to make eBay a thriving, successful marketplace.
Summer seller update: More efficient listing, new seller standard, and more
Dear pierrelebel:
As a valued seller, you play a key role in keeping eBay a thriving marketplace. We're making updates this summer and fall to help increase your profitability by helping you sell more efficiently and increase buyer satisfaction. As promised, we're continuing to consolidate changes that impact you into two or three releases per year with lead time to adapt. This is the second release for 2010.
New seller standard: Buyer Protection cases counted along with low DSRs. You're on the right track!
Opening a case with the eBay or PayPal Buyer Protection program is a clear indication of buyer dissatisfaction, especially when the buyer tries and is unable to resolve an issue directly with the seller. That's why, starting in September, "item not received" and "item not as described" cases will be considered along with low DSRs to evaluate and reward seller performance.
The good news for you: Congratulations! You're right on track to meet this requirement. You can monitor your status toward this new requirement--and track any cases--on your Seller Dashboard.
Faster ways to edit listings
To help you stay on top in an increasingly dynamic marketplace, we're introducing new functionality and tools to make it faster and easier to edit, list, and relist multiple items--up to 5,000 listings at once--plus bulk edit multi-variation listings and listings in eBay Motors Parts & Accessories with parts compatibility information.
Other updates include:
• New detailed item conditions in some categories; item condition required in most of these categories starting July 27
• Changes to Payment and Leave Feedback email reminders
• Anonymous email addresses to keep member-to-member communications secure. If you have your own customer relationship management system to manage contacts with your customers, we suggest you run a test in advance of the new member-to-member communication enhancements. Find out how.
• New rewards for sharing your pictures to enhance the eBay catalog
• Featured First discontinued to surface the most relevant listings from sellers offering the best value and service
• Category and Item Specific changes included with other updates
For more insight, you're also invited to:
• Take part in the upcoming webinar on Thursday, April 29
• Join me and other leaders from eBay and PayPal in a Town Hall meeting on Wednesday, April 28. Check the Announcement Board for more details coming soon
• Talk with members of my staff during the next two days on a special discussion board we've set up for this purpose.
As always, thank you for partnering to make eBay a thriving, successful marketplace.
From HELP (Seller Tools):
Blackthorne
System Requirements
• Windows NT, Windows 2000, Windows XP
• 1.5 GHz Intel Pentium Processor or equivalent
• 512 MB RAM
• 50 MB free hard drive space
Blackthorne
System Requirements
• Windows NT, Windows 2000, Windows XP
• 1.5 GHz Intel Pentium Processor or equivalent
• 512 MB RAM
• 50 MB free hard drive space
