More Knowledge. More Possibilities.
Seller Centre has answers you can trust for all your selling questions.
Forum Posts
eBay Restricting use of outdated Internet Security Protocol
Hi eBay Members, eBay has decided to restrict the use of outdated Internet Security Protocol, SSL 3.0, because we have determined that it does not meet our standards. As such, some Turbo Lister users could see some connectivity issues. For more infor...
Holiday Returns available in Turbo Lister
Hi Turbo Lister Users, The option to apply Holiday Returns in Turbo Lister is now available in the Beta version of the program. When deciding whether or not to be a Beta user, please keep in mind that the beta versions aren't free of bugs, nor are th...
Recent Issues w/Turbo Lister Sign In
Hi Turbo Lister Users, A recent Windows update has caused some programs, including Turbo Lister, to crash. To sign-in to Turbo Lister before the improved Windows update is released, please follow these steps: Open Internet Explorer Open the Tools men...
Store owners - have you recieved shipping supplies code?
According to an announcement on May 2, the branded shipping supplies coupon code for store owners would be sent out by May 31. Has anyone received one by email and/or message? I know that some sellers were able to access the coupon in the manage your...
First month ever not turning a profit
I knew sales were slow since the announcement about the currency change, but this is the first time ever that my bill was higher than my sales. I guess its time to nix the store or maybe just quit Ebay altogether
I am looking for the person who purchased an early to mid 1800s family Bible in around c 2006 or 9.
I am looking for the person who posted or purchased an early to mid 1800s family Bible that references William Scarth Metcalf or Metcalfe (b 1839) and Clara Metcalf (nee Budeon, b. 1831). William and Clara had 2 children, Edward and William. Clara pa...
The worst return ever
I have a return going right now. I sent it Canada Post and the buyer returned it United Parcel Service and not United States Postal Service, on June 9th. So if it is delivered I figure I will be out $45 in brokerage fees - never mind the cost he paid...
LATEST NEWS ON THE POTENTIAL POSTAL STRIKE/LOCKOUT
Postal workers and management are making contingency plans to avoid trapping live animals en route in the event of a work stoppage come July. From a farming publication, the Manitoba Cooperator which is a newspaper which I have many fond memories of ...
Resolved! Item Description
I've been reading a few conflicting articles about the item information you should include in the item description. Some state you should include everything from the color, size, shipping policy, any flaw and so on. Others state you should minimize y...
Have you noticed buyers and sellers working together to closely ? Have seen 60% involvement
against ebay rules, and how to control it ? If this is the case.
Will this limit my sales to the US only?
I set fixed prices for the shipping cost of my items, and have a half dozen business policies that cover the different items that I sell. I have never limited the countries that I sell to before, but until the postal strike situation is settled I wou...
Resolved! cad on ebay.ca bull**bleep**
who is the brain child that thought this one up, been buying and selling for years in USD now they change to out volatile **bleep**ty CADnon of my customers even know what a Canadian dollar is worth and when they see that my price is more money in ca...
fraudulent bilking of Canadians with the "global shipping program"
Why is ebay perpetuating this fraudulent bilking of Canadians with the "global shipping program" ???Also has anyone in Canada complained about it , or is there any avenue of registering a complaint ?Has anyone noticed how much hogwash they send while...
just another reason to move to ebay.com
so i am tracking transaction and sales, since the switch to canada$$, my sales are down over 45%, and transactions, are down 100 per month over month,,Canada sales are sideways to equal, but USA sales are the biggest hit i have taken, so i guess i mu...
I ordered three sets of curtain lights on eBay,,may 22nd 2016 ...have not heard anything so far ...
Sir or madam when should i expect to receive the three sets of curtain lights ...I ordered from eBay ...They are coming from China ..If that is correct....thank you Margaret Burlington Ontario Canada
what do you do when you buy something that is fake and all of a sudden he is no longer a member.
Beware of buying especially when the seller does not answer any of your e-mails. I bought a diamond ring took it to a jeweller and it is not a diamond. next thing I know he hes not a registered e-bay user anymore. the location of the item was in Cana...
June 22nd 2016 Weekly Session
Hello everyone, Welcome to our weekly chat. As it is now common, the thread will remain open for the next 24 hours or so, to help those who couldn't make it during the day. Open issues: Errors when uploading more than one tracking number at a time (r...
Listing only appearing in some searches: Not "Commodore 64" , but Yes in "Commodore 64 Lot"
I don't understand how the ebay search mechanism works. This is one of my listings: http://www.ebay.ca/itm/Commodore-64-Lot-Skyfox-Sanxion-Legacy-Ancients-Knight-Games-BAT-Overlord-BC-C64-/331883740604?ssPageName=STRK:MESE:IT When I search for "Commo...
Resolved! Persistent Blocked Buyer
I blocked a buyer this morning who lowballed me an offer, remarking in the note how atrocious the 9.99 shipping cost was (she was in the US). So I declined their offer and blocked them. Buyer is highly agitated now and has sent me two nasty emails so...
Resolved! Promotional shipping or Shipping discounts can only be in USD on .ebay.ca
Since promotional shipping is only available on .ca for listings listed in US currency. I offer free shipping in Canada but I don't want to offer free shipping in the US unless they buy 10 or more. I am wanting to make my own, how does this sound: US...
selling if canada post goes on strike lock out whatever
Being in the south of bc ,what is everyone doing for shipping??? I have some alternitives,fed ex ? usps? but im thinking they charge my buyers big fees for handling brokerage fees like global that they have in the usa,using fed ex and ups will make b...
Drafts deleted after using migration tool but before completing
So I used migration tool, but then couldn't complete publishing new listings because of shipping policy. Anyway - I fixed all setbacks. Before complete publishing all drafts I deleted them. Thought I can easily re-run migration tool. Now I have no dr...
Received wrong amount on paypal refund
I was approved for a refund on a item that I bought, because the seller never sent it (loads of other people were having the same issue with this seller). The day following I get charged $4.45 on my paypal account, instead of being refunded $27.99 Th...
How do I return an item
I made a mistake and order the wrong item which I would like to return and get the right one
Paypal securith certificate rejected
Hi all, bought something from another member.Paid on Monday;went to check on my transaction, can't get to paypal as it's security certificate has been rejected..thanks for any help
Vacation settings
Can a buyer still buy an item while my store is in vacation mode? DO I need to select the hide feature?
Why can I not get EBay to answer
Why does EBay not answer their contact us. I have had a problem notified them and nothing done! Shame on this Company and I hope to here from you. if not I close mt account in 2 days from today. Very poor service867 1992 1 cent stamped on 10 cent bla...
UPS Fedex or Purolator, WE NEED these added to the options for shipping when making a listing
Can anyone tell me if they have heard of any of the 3 couriers in Canada being added to the list of shipping options we can select when creating an auction on ebay.ca? right now as all of you know we only have Canadapost services to choose from, but ...
How many Canadian sellers on ebay do you think there are?
I am just wondering how many Canadian sellers on ebay do you think there are? For the majority, most of us, I think will be ending our listings, putting our stores on vacation. But how many are there, 1 million or more. What do you think?
Cross-Border Mailings with USPS
What exactly is "cross-border mailings" via USPS? I am concerned about the Canada Post strike...what would be the last day to ship items out? For US and Canada?
Resolved! Was I wrong to expect FREE SHIPPING on my multi-item order?
I want to know, before I talk to the seller about it, if I was wrong to expect FREE SHIPPING on my multi-item order. Here's the situation: I bought three items from one seller. Two were small in size and price and had postage fees associated with the...
