As a seasoned business man, it is difficult if not impossible to mold my business with a service such as eBay that is unpredictable, unprofessional, beaurocratic, non-responsive, irresponsible, unfair, getting to be too expensive, unsupportive, and so on and so on and so on.
Heck I even made "silver" and they didnt inform me, reminds me the time I got a 10-year pin 5 weeks after I hit my anniversar with a company. My boss pulled it out of his pocket, threw it on my desk and said "Here, congratulations. I had this in my pocket the last few weeks and forgot about it." and then he walked out of my office.
I never made 11-years there as I decided to leave the corporate world and become my own boss.
That and eBay's atentiion to people key to their success goes totally against all of my business principals, experience and practise.
As such I only consider them to be a short-term service to my business. Too bad!
Malcolm