I'm trying to transition from SMP to Blackthorne so I can revise my listing template in bulk at any given time (for example when GST rates change)
I've imported my active listings from ebay and started revising them but when I submit the changes to ebay and choose the "update all future listings" option it does not revise the SMP template. My concern is that I have many of my BIN listings set up for automatic listing via SMP preferences.
Is there a way to get the SMP template associated with the listing to revise?
I've imported my active listings from ebay and started revising them but when I submit the changes to ebay and choose the "update all future listings" option it does not revise the SMP template. My concern is that I have many of my BIN listings set up for automatic listing via SMP preferences.
Is there a way to get the SMP template associated with the listing to revise?
Nope! At least I don't think (never personally use SMP).
When Blackthrone says "update all future listings" it means it will change the entry in the Items section of BT, if you choose No then only the currently running listing will be revised and the original Item it was based on remains the same.
It's possible to use SMP to autolist (or rather relist) and have this automatically imported into BT. Since I don't use this function I'm not 100% sure how you do it but I think there is a setting the the Options whereby during a BT refresh any listings found on eBay that are not currently in BT will be imported.
Auto-relist is a feature many BT users have requested, there's been a bit of chatter that it may be added but for sure it will not be anytime soon.
If you need any other assistance don't hesitate to ask via the board or directly.
When Blackthrone says "update all future listings" it means it will change the entry in the Items section of BT, if you choose No then only the currently running listing will be revised and the original Item it was based on remains the same.
It's possible to use SMP to autolist (or rather relist) and have this automatically imported into BT. Since I don't use this function I'm not 100% sure how you do it but I think there is a setting the the Options whereby during a BT refresh any listings found on eBay that are not currently in BT will be imported.
Auto-relist is a feature many BT users have requested, there's been a bit of chatter that it may be added but for sure it will not be anytime soon.
If you need any other assistance don't hesitate to ask via the board or directly.
recped,
I'm transitioning over to Blackthone...which is INCREDIBLE! However I noticed today that it didn't import a sale (one of three by a single customer). I'm really concerned that I could miss sales and/or shipments.
Has this been an issue with others?
I'm transitioning over to Blackthone...which is INCREDIBLE! However I noticed today that it didn't import a sale (one of three by a single customer). I'm really concerned that I could miss sales and/or shipments.
Has this been an issue with others?
I've done very little importing but I've seen some reports of new users "missing" a few things.
A couple of things to check (not sure if they will help or are even totally accurate reports):
Search in Blackthorne for the listing number, make sure to customize the search to include Archive items (some time ago there was reports of imported items getting flagged as archive items).
If you are sure it was not imported....
Try doing the import again for a select period plus/minus an hour or so around the original listing time and remember the time zone issue if you are not in the Pacific time zone (sorry I don't remember if you need to set the time period for local or Pacific time).
Just occured to me, do you mean the listing didn't import from eBay or rather that the listing when refreshed did not create a sale? If it's the later just go to the item on the Item Tab and do a selective refresh, then use the GoTo function to go to the corresponding sale.
Every once in a while I get a listing that won't create a sale record, refreshing the individual listing usually creates one. I assume it's because of a hiccup with the API when doing the refresh.
By the way, I have Auto Refresh turned off, works for me but not for all.
A couple of things to check (not sure if they will help or are even totally accurate reports):
Search in Blackthorne for the listing number, make sure to customize the search to include Archive items (some time ago there was reports of imported items getting flagged as archive items).
If you are sure it was not imported....
Try doing the import again for a select period plus/minus an hour or so around the original listing time and remember the time zone issue if you are not in the Pacific time zone (sorry I don't remember if you need to set the time period for local or Pacific time).
Just occured to me, do you mean the listing didn't import from eBay or rather that the listing when refreshed did not create a sale? If it's the later just go to the item on the Item Tab and do a selective refresh, then use the GoTo function to go to the corresponding sale.
Every once in a while I get a listing that won't create a sale record, refreshing the individual listing usually creates one. I assume it's because of a hiccup with the API when doing the refresh.
By the way, I have Auto Refresh turned off, works for me but not for all.
I think I've figured it out. This was a last item sale so after it sold I removed the item from my listing folder apparently that removed everything related to the item.
This was a last item sale so after it sold I removed the item from my listing folder apparently that removed everything related to the item.
here are the rules...
Delete an Item, all listing and sales data goes poof!
Delete a Listing and sales data goes poof!
Delete a Sale and only it goes poof!
Best practises...
NEVER delete, archive instead that way you can always retrieve the information. I've been using SA/BT for 7 years, I have every item, listing, sale, buyer etc. ready and available if I ever need the info.
For example....
I found another item same as one I listed 5 years ago (two clicks and I have a listing ready to go).
Who was it that bought this item 3 years ago and said to let me know if I ever found more. (two clicks and I have the buyer's info)
I've sold this before, can't remember what it sold for (two clicks and I have the complete sales info including high bidders, number of bidders, number of watchers, selling prices, BIN/Auction, number of times listed etc.)
I recognize that buyers username, what and when did the previous buy (2 clicks.......)
I admit I'm a packrat but if I need to see an email somebody sent me 10 years ago it's readily available.
here are the rules...
Delete an Item, all listing and sales data goes poof!
Delete a Listing and sales data goes poof!
Delete a Sale and only it goes poof!
Best practises...
NEVER delete, archive instead that way you can always retrieve the information. I've been using SA/BT for 7 years, I have every item, listing, sale, buyer etc. ready and available if I ever need the info.
For example....
I found another item same as one I listed 5 years ago (two clicks and I have a listing ready to go).
Who was it that bought this item 3 years ago and said to let me know if I ever found more. (two clicks and I have the buyer's info)
I've sold this before, can't remember what it sold for (two clicks and I have the complete sales info including high bidders, number of bidders, number of watchers, selling prices, BIN/Auction, number of times listed etc.)
I recognize that buyers username, what and when did the previous buy (2 clicks.......)
I admit I'm a packrat but if I need to see an email somebody sent me 10 years ago it's readily available.
I'm loving it so far. The only complaint I have is that you can not set up automatic listings.
Monique
What some users do is set up the auto relist rules in SMP (free with BT subscription). BT can be set to automatically import these listings during a refresh so you don't need to remember to manually import them.
What some users do is set up the auto relist rules in SMP (free with BT subscription). BT can be set to automatically import these listings during a refresh so you don't need to remember to manually import them.
Since when? It's always been free and I've heard nothing different.
It does show up on your monthly invoice but there should be a corresponding credit.
It does show up on your monthly invoice but there should be a corresponding credit.
I couldn't find a reference to it being free on the web page so I contacted Store support. They said it isn't free any longer. Perhaps those that had it originally have been grandfathered in.
