Is there an email for customer service? Purchase issue
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08-10-2018 12:31 PM
I had a message about a fraudulent sale/compromised seller. The payment was pending when it was deleted from the site. I cancelled the paypal payment because it too was pending (not accepted by the seller) and now the sale was removed except now it's showing up as an unpaid item. I try to contact customer service but when I choose cancel a purchase it says I haven't bought or sold the item and the only contact info is to call them.
I work long hours and cannot call at work and don't really have the opportunity too outside of work - is there an email or something?
Is there an email for customer service? Purchase issue
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08-10-2018 01:43 PM
However, based on what you have said, you have nothing to worry about as eBay already cancelled the sale. I have older items still show pay now, just ignore it, it's a bit of a bug.
Is there an email for customer service? Purchase issue
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08-10-2018 02:20 PM
Email not needed.
Just another eBay system design bug.
The unpaid warning for a sale that was deleted is an annoyance that you can safely ignore -- it will disappear after 60 days.
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@happy_pigeonsuggestion box

