The phone started freezing and restarting after a month into use.
That would have been after eBay's Money Back Guarantee, which is for 30 days from delivery.
The seller had confirmed that there was a one year warranty.
Most guarantees are from manufacturers, and those will not stand behind a guarantee unless the retailer is an approved retailer. Most online/secondhand retailer are not.
If the eBay seller was a company that normally sells refurbished phones, like Best Buy or Simply Computing, they would have their own guarantee and would stand behind it.
But a guy fixing phones in his basement? Unlikely.
And that he changed his account-- even more unlikely.*
If you buy it online, whatever "it" is, there is no guarantee.
The cake is a lie.
saying they can not do anything, but I can post them the phone and they can take a look and give me a quote to fix it.
Yeah, no.
Better to deal with someone local who will actually stand behind their repairs.
I have contacted PayPal asking them about my rights as their customer
By 'contact' do you mean you have opened a Dispute for Not as Described in the PP Resolution Centre which you found under Tools at the top of the PP page?
You only have 180 days to the second from payment to do this.
Don't deal with human beings on this. You want the robotic Dispute system
If the seller wants the phone back, PP will tell you to returnit to them and you pay the return tracked postage.
That's the tradeoff for the longer Dispute period.
When tracking shows the phone has been delivered, you will be refunded.
No repairs. It's a lemon and they don't seem capable of fixing it anyway.
Refund.
Which takes seconds and which does NOT require you to close the Dispute.
*Sellers do change their names from time to time, but it sounds as if you found an entirely new account for your seller. Was the original account Not A Registered User? or just abandoned, perhaps after too many negative feedback?
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