Buyer Central

Need suggestion: Did not receive track no.(ship via GSP) after 2weeks of payment

I purchased item about $1000+ with "Global Shipping Program" from the US seller and completed payment within 24hr. However, today, the item is still marked as "not ship yet". The seller said he has already shipped, but never provided any tracking no....

Resolved! Return the item because there's a defect

Hello!There's a problem with the item, so I opened a case with eBay. eBay wanted for me to send the item back to the seller. Seller sent me the cost of shipping via Paypal. Now, do I wait for the replacement or refund before I ship it back? Note: It'...

Resolved! Where did Global Shipping go?

I was running a couple of my usual searches today, and NONE of the US sellers seemed to be using the Global Shipping Program.At least, none had the giveaway " " in the dotCA listing.I was using List View.My default Search is Highest Price plus Shippi...

Resolved! Item removed after bid made-under 24 hours left

Hi there.made a bid on a music mixer,like 6 bucks at time time of bid,was the highest bidder.10 minutes later the item is gone.I took screen shots and it was removed with 23 hours left.can people do this?? I thought 24 max cancellation was policy? Ho...

Seller lies "item is no longer available" and cancels auctions!

So in the last 3 days I have bid on 2 items and they happen to be by the same seller. Both auctions were cancelled: This listing was ended by the seller because the item is no longer available. They cancelled all the bids for each auction at the exac...

Resolved! Possible eBay seller trickerys ??? Item not as descibed.

My laptop needed a docking station, a battery and an AC power adapter.I went on eBay, searched for and found a package that included all 3 components & I purchased.On arrival day I opened the package and found 1 of 3 components missing, the AC power ...

Seller selling Junk

Last May I bought a 48v30ah lifepo4 battery from seller. It is a lithium based battery I intended to use with my ebike and I paid approximately $750 for battery and a charger. After 3 months I finally received it. It worked fine for 3 months at which...

Ebay erroneously adding "+" character to searches?

I set up some searches today and ebay has erroneously added the "+" character to them, rendering the search useless. For example: Atlas (Missouri Pacific,MP) -Lionel saved as Atlas (Missouri+Pacific)+-Lionel resulting in nil results. Cleared cookies,...

No buyer protection 39days after buy it now....ebay is doing nothing!! Very fishy

I placed an order on March 1. It has not arrived,,, contacted seller they said it was sent out on the 6th. Since then still no items... they said they reshipped on march 29th. Its april 9th so i tried to open a dispute in ebay. I was denied because o...

French/english buying bugs

I recently try to make a Buy it now (achat immediat) at eBay .ca and I got this message (in French : Le vendeur n'accepte pas de paiement pour le moment) probably translating The buyer can't accept payment at this time (or something like that). I'm F...

Delivery times to Canada via Canada Post take so long that I can't leave feedback for many purchases

It is most common now for Canada Post to deliver items I purchase after the 60 day feedback cutoff, even things from Britain and Europe. I understand it is not the seller's fault and would like to leave positive feedback for them but am unable to fin...

How do you ship coins as lettermail? (this question is not about me)

I found some coins (won't say where or how) They are somewhere on ebay. I want to bid on them. That guy says he will ship them as lettermail. But how does that work for coins isn't the envelop likely to rip apart?

eBay indicates I haven't paid but seller acknowledges it and has shipped the item.

There seems to be no way you can contact anyone at eBay to resolve something like this.I purchased an item from a seller I've dealt with before. Checking out doesn't work. No problem, I contacted the seller and he provided an invoice that uses his pa...

Resolved! eBay claim for item SNAD not showing up in resolution center

I received an item last week that upon opening was significantly not a described (did not match photo in listing at all). I opened a claim on Ebay, and seller basically refused to help. Per my request, I am able to escalate the claim as of April 10 (...

Resolved! When there's a problem with the item

Hi! I bought an item from a Chinese seller that had good ratings. The item was marked as brand new, MISB. When I opened the box, there was a clear flaw in the painting of the object. So I took a good picture and sent a message to the seller, asking w...

Buyers being jerked around by bad Sellers

Yup , it happened to me yet again. I bid , I win and when I contact seller , they do not help , won't respond , just dump you because ...they did not get enough for their item. ... eBay feigns some half baked response but ultimately will not help to ...

Small Packet was sent by Canada Post SURFACE to Europe(Macedonia)

Hi all, I need a little help (information) I bought a tablet from a salesman from Quebec, and is was sent via Canada Post SORFACE(I do not know why not send via Air Mail). Destination at which to arrive is Europe - Macedonia. Can you tell me about ho...

Item sold for less than rejected offer

I'm curious if anyone knows how an item can sell for less than an offer that was rejected by the seller. I'd have thought that eBay wouldn't allow this to happen.

Why is there American Sellers on the Canadian side and don't ship to Canada

Hello! Now has its pretty hard for me to buy on e-bay.ca when the majority are american sellers. Why is that there is a Canadian and American side good for? My point is, I don't want to pay customs and duties fees, right. Now my other reason , the sh...

Resolved! Unrealistic demand for tracking on return item!!

Ebay sided with seller on item I needed to return due to overly small sized garment items from China.Ebay demanded that I need to have a tracking number for the return item which shipping back from Canada costs in most cases a lot more than the item ...

Canadian funds on .CA

I've had enough of the "current exchange rate" b.s. If they are selling on .CA and I am in Canada, why are the funds not in Canadian currency at all times? It has come to my attention that every purchase made not only is adjusted for exchange, but th...

how do I find the charity auction listings

I am wondering if e-bay has a spot / search to find all charity listings? I know hockey Canada has a link on their website to their items, but I'm sure there are other associations using your site for charity fund raising. Do you have a link for thes...

Comments about the Global Shipping Program

Feel free to share your thoughts about the Global Shipping Program here. A few questions to get the ball rolling: What has worked well for you with the Global Shipping Program? Any ideas to help improve the experience for Canadian buyers? What has de...

Questions about the Global Shipping Program

Do you have questions about the Global Shipping Program? Please post here & I'll do my best to track those answers down for you! If you have any comments about the program, use this forum instead. Thanks,

Resolved! tracking says arrived but ...

GSP tracking says item has arrived but only made it to Global shipping center in Erlanger.I haven't received it yet. Item shows green status as arrived in My Ebay purchase history. Is this normal?

Do Not Safe Drop

Shippo (eBay's shipping label partner) now allows sellers to mark shipments so that they are NOT left when no one is home to receive them.While sellers are usually aware of this, if you have concerns about weather, community mailboxes or porch theft,...

what is the likelihood of silver that is made in india to be authentic?

I was browsing about rose quartz pendants. And saw an interesting one that was marked 925 silver with a rose quartz but made in india. Would you trust it? Now don't get me wrong. It still is gorgeous and would be a nice gift to someone. But if I am b...

Resolved! I have a question about buying a blue ray movie with digital copy

Hi, I bought a blue ray movie and it includes a DVD and digital copy. I am not familiar with the digital copy but I think I can use it on my iPad. Looking at the back of the (unopened) DVD it says that the digital copy expires in 2017. So does this m...

Resolved! Seller doesn't have the item in their possession?

I bought and paid the same day, on the 27th. Today, 30th, the item was still not marked as shipped, so I messaged the seller. Here's their answer: Hello dear friend!Thanks for your letter.New batch of items will arrive soon. We will send the item as ...

bidding limit

Why am I on bidding limit.. i have bid on one item it ends in 5 days.. they is other itme's I would like to bid on but I cant due a bidding limit.. this is the message.. "You can’t place a bid on this item right now. We’ve limited the number of items...