July 31 2019 Weekly Session

tyler@ebay
Community Member

Hi everyone - 

 

I'm back and ready to answer your questions! Feel free to leave them in the comments below and I'll work on getting answers. 

 

Tyler

Tyler,
eBay
Message 1 of 14
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July 31 2019 Weekly Session

Welcome back Tyler,

 

I received a message today regarding the new outline for privacy and cookies within eBay. When checking my settings came to this dead end. You could please look into this.

 

Re: We’re updating our Privacy Notice and User Cookie Notice for eBay Canada

 

https://www.ebay.ca/pages/help/account/cookies-web-beacons.html

 

---> AdChoice preferences brings you to:

 

https://www.ebay.ca/pages/help/account/adchoice.html    (and the: This site can't be reached message)

 

The EAA area appears to be working as required, but not applicable.

 

-Lotz

Message 2 of 14
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July 31 2019 Weekly Session

Every now and then I have trouble makeing a label and have to bring my package to the postoffice, Yesterday I finally figured it out. Shippo won't allow any foreign letters. One of my packages had the name printed in Japanese and when I chaned it to English it worked fine, The 2nd from China had the city written in Chinese (I copied it to Google Translate and it said it was Beijing but we're not supposed to make any changes to the address, so I had to go to the post office. 

Does anyone know a way around this? How I can purchase my label online?

Thanks

 

Message 3 of 14
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July 31 2019 Weekly Session

Hello Tyler,

 

Has there been any word as when/if this will apply to Canadian sellers?

 

https://community.ebay.com/t5/Payments/Managed-Payments-0-25-Fee-per-Line-Item-on-Order-vs-Paypal-0-...

 

Dated: 07-15-2019 01:11:25 PM

 

-Lotz

Message 4 of 14
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July 31 2019 Weekly Session

You could try purchasing those labels on Paypal. I'm sure that in the past PP allowed foreign alphabets on the labels.  

Message 5 of 14
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July 31 2019 Weekly Session

Hi, there.

 

I'm curious how the "Offer to Buyers" rollout is coming along. I'm interested in giving it a shot, but I haven't been hit yet (as far as I can see); any news about when that process will be finished?

 

Thanks in advance for any info you can offer!

Message 6 of 14
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July 31 2019 Weekly Session


@lotzofuniquegoodies wrote:

Welcome back Tyler,

 

I received a message today regarding the new outline for privacy and cookies within eBay. When checking my settings came to this dead end. You could please look into this.

 

Re: We’re updating our Privacy Notice and User Cookie Notice for eBay Canada

 

https://www.ebay.ca/pages/help/account/cookies-web-beacons.html

 

---> AdChoice preferences brings you to:

 

https://www.ebay.ca/pages/help/account/adchoice.html    (and the: This site can't be reached message)

 

The EAA area appears to be working as required, but not applicable.

 

-Lotz


Hi @lotzofuniquegoodies - would you mind checking once more and letting me know if it works now? I'm able to get to that page without any errors. 

 

If you're still running into it would you grab me a screenshot and send it to me?

 

Adchoice.JPG

Tyler,
eBay
Message 7 of 14
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July 31 2019 Weekly Session

Displays in Chrome. See attached. Still same result.

 

-Lotz

 

 

Message 8 of 14
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July 31 2019 Weekly Session


@bunbar wrote:

Every now and then I have trouble makeing a label and have to bring my package to the postoffice, Yesterday I finally figured it out. Shippo won't allow any foreign letters. One of my packages had the name printed in Japanese and when I chaned it to English it worked fine, The 2nd from China had the city written in Chinese (I copied it to Google Translate and it said it was Beijing but we're not supposed to make any changes to the address, so I had to go to the post office. 

Does anyone know a way around this? How I can purchase my label online?

Thanks

 


Hi @bunbar - I've checked with Shippo and they've said that their labels do support non-english characters, and if you're running into further errors to contact their support staff so they can help. 

 

Alternatively, @pjcdn2005 gave a great workaround too! 🙂

Tyler,
eBay
Message 9 of 14
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July 31 2019 Weekly Session

This site can’t be reached

The webpage athttps://www.ebay.ca/pages/help/account/adchoice.htmlmight be temporarily down or it may have moved permanently to a new web address.

ERR_FAILED
 
Sorry. The file was a png & deleted before sending.
 
-Lotz
Message 10 of 14
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July 31 2019 Weekly Session


@lotzofuniquegoodies wrote:

Hello Tyler,

 

Has there been any word as when/if this will apply to Canadian sellers?

 

https://community.ebay.com/t5/Payments/Managed-Payments-0-25-Fee-per-Line-Item-on-Order-vs-Paypal-0-...

 

Dated: 07-15-2019 01:11:25 PM

 

-Lotz


Hi @lotzofuniquegoodies - I don't have any details regarding managed payments and how it will work with Canadian members when it gets to us.

Tyler,
eBay
Message 11 of 14
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July 31 2019 Weekly Session


@stilldennis wrote:

Hi, there.

 

I'm curious how the "Offer to Buyers" rollout is coming along. I'm interested in giving it a shot, but I haven't been hit yet (as far as I can see); any news about when that process will be finished?

 

Thanks in advance for any info you can offer!


Hi @stilldennis - it's still in the process of being rolled out. I'm hoping for an update this week or next. Thanks!

Tyler,
eBay
Message 12 of 14
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July 31 2019 Weekly Session


@lotzofuniquegoodies wrote:
This site can’t be reached

The webpage athttps://www.ebay.ca/pages/help/account/adchoice.htmlmight be temporarily down or it may have moved permanently to a new web address.

ERR_FAILED
 
Sorry. The file was a png & deleted before sending.
 
-Lotz

That's odd @lotzofuniquegoodies - I'm using Chrome as well. Will you try the basics (clear cache and cookies, etc), and if it continues to give you an error please send me a private message with your browser version? Thanks!

Tyler,
eBay
Message 13 of 14
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July 31 2019 Weekly Session

tyler@ebay
Community Member

Thanks for joining this week everyone! The chat is closed but if you need me just @ mention me!

Tyler,
eBay
Message 14 of 14
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