Tyler fixed the situation I am about to describe for me but I had a similar-but-different Late Shipment Mark arise from sending a replacement order to a domestic buyer via Expedited Parcel when the original wasn't delivered within the Estimated Delivery Date as a result of an insufficient postage error the clerk (yes, clerk and not me; I argued with him at the time but deferred to his position as being the person who should know the price) made when I took it to the counter to mail.
But, yes, because I mailed a replacement order in response to the Item Not Received case, and uploading a tracking number for it outside my stated handling time, I got an automatic Late Shipment Mark. The buyer was not displeased with me, it all ended amiably. And Tyler took care of it for me, for which I am grateful, once I explained to him the circumstances and could demonstrate it wasn't really my fault. Well, it was, sort of. Because I trusted the clerk and not my own knowledge and used an untracked method of delivery. The package did eventually come back about six weeks later with insufficient postage indicated as the reason it was not deliverable.
So in situations where a seller has to mail a replacement item with tracking the seller may also get an automatic Late Shipment Mark on that transaction. I keep wanting to call them 'defects', but they aren't. Defects are serious, these are merely 'marks'.
