Seller Central

Transfers from PayPal are Faster than ever

Since I closed my eBay store and stopped selling on eBay a year ago, I have not had the pleasure of receiving payments through PayPal. All my inventory liquidations sales - made directly to wholesalers or dealers or through auctions - have generally ...

hey. Can you help me with this confusing thing about my selling limits?

following are two screen shots here it says I reached my limits for this month here it says I have 41 left Active

Promotions

Promotions are coming fast and furious. I am grateful for them all. Now they are over lapping. I activate and list, BUT. all that said, listings are active and 0 is viewing. All my listings have 0 - 5 visits. Is it possible someone finally noticed al...

Resolved! Is Something Up with CPO Site?

I can't create labels on PP or Shippo. Is anyone else having problems. From Shippo: CanadaPost: The Mailed on Behalf of Customer Number is invalid. Please contact the Credit Management Group at 1-800-267-7651.DHLExpress: Shippo's DHL Express master a...

Resolved! Can't select International shipping in new listing form

Hello...this is my first post on these boards, so please bear with me. I have noticed recently when I go to use the listing form it shows domestic shipping and either worldwide/United States shipping options. However, I am trying to select Canada, U....

Question About Closing Store

I plan to close my media store at the end of the month, when my subscription is done. I was wondering if, at the time it closes, I have approximately 100 listings on each of .ca and .com, do these remain until the 30-day period is up? And then I can ...

Seller hub promotional offers bug if you have Anchor store on .COM

I'm not sure if anyone else out there on this board has this scenario, but I know it was a known problem they've added my ticket to. This might only be a problem for folks with anchor stores on .COM.... Under seller hub in the Promotional Offers sect...

Changes to returns process/procedures?

Issue: How to handle remorse return request opened as a not as described return request. I’ll preface this by noting this pertained to a listing on .com. I had a return request that fit the above scenario this evening. From the return details and the...

Secure Listings Bug

As mentioned in the Fall 2017 Seller Update, listings containing http content should be upgraded to https (SSL) to avoid the listings' item description from being partially hidden from view. For me, I have upgraded my image hosting to include the SSL...

Resolved! Another Glitch listing today too - ACTIVE CONTENT WARNING back .. keeps looping on !

Hi - I generally use the "Sell Similar" function to whip up a new listing. Thus in the last hours using listings that have been up and correct -to suddenly get the -Fix Active Content Banner -come up again was a shock - so I clicked it through and be...

“P”. Stamp postal price on International letter and Parcels.

“P” Stamp postal price on International letter and Parcels. Our local Post Office informed. “P” Stamp postal price/value are only $ 0.85 on international letters and parcels ??? My argument due to Canada Post info. “P” Stamp postal value $ 1.00 = Dom...

Resolved! Revising a Listing with a Different Category brings me to a new Template.

I have a strange problem. I am trying to revise some current listings to new categories. When I hit Revise, it takes me to the regular listing template. When I go to change the category, it takes me to a brand new template that looks totally differen...

Here's a strange picture issue

Here's an interesting scenario, I've check from several different handles and have gotten the same result. We listed a Swarovski R2-D2 figurine today, and when it became visible on eBay this is what is looks like in search. When you click on the flow...

An option if you become ebay incapacitated

Likely like a few others here, I'm in the unfortunate situation of being the only eBay conversant person in my household and of course a one man ebay show. I was trying to figure out what all screens to print out and instructions to write so that my ...

Heads up when revising items

Attempted to revise an item on .com last night and when I got to the bottom of the page it was charging me a fee of 23 cents. When you clicked on it to see what it was it said photo gallery free and insertion fee 23 cents. I did do a revision on .ca ...

Join us for eBay Open 2018

Hi all! In case you missed the recent Seller News article, registration for eBay Open 2018 is now open, and we're hoping you'll join us. I met some of you at eBay Open 2016, and from what I've heard, it's only gotten bigger and better since then. The...

Promoted Listings adds Sales Reports function

I've toyed with Promoted Listings since they first became available on ebay.ca and noticed this morning there is another feature added to it that lets you look at the items that sold using your promotion with sale price and fees paid displayed. In ca...

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Invoice in spanish

Every day something new and different. I sold an item to a buyer in Texas. I sent the invoice as usual. The copy of the invoice into my email is in Spanish. As I don't speak Spanish I am assuming it's the standard format for an invoice. I've been mes...

Business Seller info and Return Policy clearly defined on eBay.CA and eBay.COM

Business Seller information and Return Policy cleared defined at the bottom of the listing page. Is the Value Added Tax Number a GST/HST number and Business Registration number? Business seller information Value Added Tax Number: CA nullnull Return p...

A buyer asked for refund for AS-IS item, and I offered partial refund, but he does not ship it back.

I recently sold HTC One S smartphone on eBay. I listed it as "For parts or not working" as its condition, and I said AS-IS and no refund or warranties should be expected. As it had physical damage (A crack on display), I listed it as "For parts or no...

Is it slow or what?

I had a good Feb, sold 67 CD's, March I sold only 47. This month has been terrible. I was hoping to have some sales this month but have only sold 8. Weekends usually have a few sales, but nothing since Thursday. I am going away next week for a month ...

Can't seem to get views on my items and can't seem to sell them

I cant seem to get views on items and cant seem to sell stuff. Even popular Items on eBay that I post for sale are the same thing. Any views that they do have are from me. How can I get views and sell stuff?

Misspelled Address

I have a 0 feedback buyer who has a address for Oahawa, ON. (should be Oshawa). It is also "confirmed" Oahawa in Paypal as well. Should I correct this or just leave it as is? I assume Canada Post will have no issue but still... can this bite me someh...

Item arrived damaged, buyer wants a refund.

I sold a brand new CD, the CD is OK but the digipak packaging was damaged in transit. He sent me a message that it arrived damaged and he wants a refund. He sent pictures. Do I just refund the whole amount including the shipping?

Resolved! Help with International tracking SVP

Hey all. I rarely have the occasion to ship international with tracking but have a buyer in Saudi Arabia insisting I do for them. It is for a standard manila envelope, (12 x 9 x 1/2") weight 180 grams. Checking the Canada Post website (how's that for...

Shipping specification not respected

I specified in my ad that I only ship to Canada and the States but a bidder is from Egypt. I don’t want to ship to him. What should I do?Thank you

Resolved! Shipping calculator on the fritz

Got a new promo 25% off fees, so listed an item. When I got to shipping details. There are no shipping/handling charges for Canada. International is completely messed up. All I can get is: Expedited SPEEDPACK from Hong Kong??? I Cancelled everything ...

Can we accept credit cards? I just saw it in the sellers' page?

how does that work? who do I need to speak to to set this up? My bank or directly to ebay?If I can;t resolve the paypal issue. I might consider that so I am asking for advice or tips. Anyone accepts credit cards? at least as one of the ways?

making mobile text bigger for listings

don't know anything about html, can anyone direct me to where in the code it is that effects this, there are many font sizes listed in the html editing area, tried changing many of them but they didn't do anything, I want it kind of big so they have ...

Can't Find PayPal Fees On Their Site

I just logged in to my PayPal account & was trying to get my selling fees I was charged for March. I like to put all my sales & fees on a spread sheet every month instead of waiting to do it all at the end of the year. I used to be able to get a deta...