@prarie_nerd wrote:
When I clicked on the PayPal info it said one reason for it could be a transaction is considered "high risk". I have never had a problem with my account.
An "E-check" works exactly like a personal check, except it involves electronically transmitted funds. An E-check has to clear the sender's bank account before Paypal will show it as "paid" on your transaction record, usually around 5 days, sometimes a bit longer depending on the bank from which the money was sent.
The reason you saw that the transaction could be "considered high risk" when you click on the Paypal information link is because payments are processed as E-checks from buyers who do not have a credit card registered with Paypal, in order to protect the seller (from NSF), just as with personal cheques. Still, there is nothing intrinsically wrong with an E-check. Once the E-check clears, Paypal will show your buyer's purchase as "paid" and will indicate that it is now safe to ship.
The main thing to remember with an E-check is that you should absolutely not ship the item until the E-check has cleared -- just as you would not ship an item until a personal cheque had cleared.
Check your Paypal transaction details page in 3 to 5 days for the message from Paypal that it's OK to ship, and you'll have seller coverage.
One very important point to keep in mind about E-checks: not all buyers understand how E-checks function. Many think that if they've paid via Paypal, and see the funds debited from their account, the item is paid for and the transaction concluded. Even though they may receive a message from Paypal concerning the payment needing a few days to clear, they may still expect the seller will ship immediately.
Whenever I receive payment by E-check, I immediately email my buyer, thanking them for their purchase, and explain that Paypal handles an E-check like a personal cheque, that it generally takes about 5 days for the payment to clear, and that I will ship within "XX" days of receiving notification from Paypal that payment has cleared. (Some don't even understand why their payments go out as E-checks, and I've found those buyers were happy to be informed by me that all they needed to do was go through the process of registering a credit card with Paypal.)
Send the email through eBay Messages, not from your personal email, so that in the event of any complaint about shipping, you can show that, in addition to Paypal's notification, you personally advised the buyer that you would only ship once his/her payment cleared. Some don't bother to read emails from Paypal, but most will pay attention to a message in their eBay Messages.
As long as you wait for payment to clear before shipping, you shouldn't have a problem with this payment method. If the buyer's payment doesn't clear for any reason, then Paypal will let you know, and you can deal with it from there as an unpaid item if you wish, or make other payment arrangements with the buyer.
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