
02-17-2014 02:35 PM
02-17-2014 02:50 PM
02-17-2014 03:16 PM
Aren't you suppose to if your product is over 300$? iv been selling some high priced items 3-500$. I heard its a requirement?
Also yeh Express post is too expensive. And it still tells me no signature option...
02-17-2014 03:21 PM
02-17-2014 03:23 PM
Hi! I believe it is telling you it is not an option because it is already included in the price, you do not have to pay extra (on top of the already high price) for the signature with Expresspost shipping to the USA.
02-17-2014 03:45 PM
02-17-2014 03:59 PM
Canadian sellers
Signature confirmation required.
Over $325 Canadian dollars with Paypal
The level varies among countries
Over $750 with eBay...... The eBay amount was adjusted some time this past year... something seen on eBay.com
02-17-2014 04:02 PM
02-17-2014 04:18 PM
Signature confirmation is included with Canada Post xpresspost USA and can be purchased with expedited parcel and Xpresppost within Canada. I'm not sure about with other countries but I have heard that even if you pay extra for it, some international companies will still not show a signature. I'm sure that Fed Ex has signature confirmation but that can be expensive too and can cost your buyer extra brokerage fees.
02-17-2014 04:56 PM
FedEx dropped a $5,000 item on my front porch without even ringing the door bell. Shipper requested and paid for signature confirmation. FedEx claimed that I have signed a form waiving signature requirement. That was a lie and I demanded a copy of such agreement. Of course they couldn't produce it, and more or less just shrugged away the whole thing.
02-17-2014 09:05 PM
That story scares me
But yeh I'm using expedited to USA shipping. If signature conformation is included there goes my worry
On another topic why does anyone use UPS? Its so expensive
02-17-2014 10:16 PM
@fmunshi221170 wrote:That story scares me
But yeh I'm using expedited to USA shipping. If signature conformation is included there goes my worry
On another topic why does anyone use UPS? Its so expensive
UPS breaks things - and they will only let you insure it if they pack it, of course you have to pay them to pack it.
02-17-2014 10:27 PM
@mr.elmwood wrote:
No, it is not required.
It is only needed in the event of a dispute. It is not a requirement of shipping.
I agree.
I ship everything Expedited Post because my items are large and heavy. The average price of my items for shipping is just over $30.00 - I do not use Express Post because it pushes that price upwell over $60.00 and that makes it hard to compete with US sellers.
When I get an expensive item to sell, I insure it. If a buyer ever claim he/she did not receive a package - what do I care regarding a dispute - it is insured againse loss and I will just refund and get my money back from Canada Post.
What is the buyer going to do when Canada Post phones him and wants to confirm that it was not received - tell them he received it. I think not.
02-17-2014 10:54 PM
Mailed a parcel to Calgary that was delivered to a community mailbox..
A key to the parcel box should have been left in the buyer mail slot.
Buyer never got the parcel..
Canada Post paid insurance.
It was an expensive...$195.00 ... and rare book.
It was Expedited Parcel ... should have added a signature confirmation.... and buyer would have picked up and signed for the parcel without question.
Considering that Canada Post is going with community mailboxes in all cities.... the potential for a lost parcel might go up.... and that is when a signature confirmation forces a situation where a buyer must pick up and sign for a parcel.
As far as I am concerned.... for expensive items... ... and in many instances rare items... shipping within Canada, to a community mailbox, should require signature confirmation.
Also ... Two relatively rare books...
Shipped two books.. to two buyers.... Books were limited to 1000 copies each, signed by the author with slipcase...Like new.... priced at $195 each.... shipped to US... Xpresspost... with signature confirmation.... Buyers were super happy....
Very unique situation ... both books were listed on eBay on Thursday... first sold on Saturday and the second sold on Tuesday..... both sold within a week... both were Xpresspost with signature confirmation to the US.....
Signature confirmation does guarantee delivery directly to the buyer..... Saves on buyer anguish if the book does not arrive... when there is no signature confirmation...
02-17-2014 10:57 PM
Signature Confirmation has its place....
and
of course it must be used wisely and appropriately
02-17-2014 11:04 PM
On another topic why does anyone use UPS? Its so expensive
It might be something that is a hangover from the US experience. UPS delivers pretty well anywhere in the USA. The rates are competitive with the Post Office and the price includes signature confirmation.
By the way, the heavy use of UPS and other couriers by US sellers is the reason why many US sellers will not accept PO Box addresses. Couriers cannot deliver to them because the postal staff cannot and will not sign.
On larger items UPS can be competitive with Canada Post, but they really only deliver to larger communities. In rural and isolated areas, UPS sub-contracts deliveries. To Canada Post.
02-18-2014 01:45 AM
@fmunshi221170 wrote:That story scares me
But yeh I'm using expedited to USA shipping. If signature conformation is included there goes my worry
On another topic why does anyone use UPS? Its so expensive
No....I think that you misunderstood my post. I said that you can purchase signature confirmation on expedited and xpresspost within Canada.
Xpresspost USA includes signature confirmation and is the only CP service to the U.S. that does have a signature.
02-18-2014 01:48 AM
Cumos, you are just as likely to have a misdelivered parcel when you have door to door service as you are when you have a community mailbox. We've had the community mailboxes for over 10 years and have never had an item missing.
02-18-2014 08:43 AM
My Calgary situation had more to do with the rarity of the book.... and buyer's anguish when the book was lost.
Rarity is my primary concern with respect to use of signature confirmation....
and ...
if it is within Canada.... there are situations where I will use signature confirmation... Just for Peace of Mind...
The reality is that it should be better with a parcel left at a community mailbox that in a mailbox or on the porch at the delivery address.
If done "right" community mailboxes should be a safe option
Safer with lettermail because it is in a locked box.... Safer with parcels because the parcel is also in a locked box....
02-18-2014 08:46 AM
should be better with a parcel left at a community mailbox that in a mailbox
should be better with a parcel left at a community mailbox than in a mailbox