
03-08-2020 03:16 AM
I've been trying to sell a Google Play Code (US Only) that I accidentally bought and now, three times in a row, I've had 0 feedback people hit 'buy it now' and never pay.
Is there ANY way to protect myself against this?! I just want to sell this damned code. How many times must I be lied to?
I've done everything in the Ebay Seller Help & Info section, I've checked various sites, I just don't know what to do anymore!
Help?
03-08-2020 03:37 AM
Are you using Auction with Buy it Now?
Don't.
Change the listing to Fixed Price and add Immediate Payment Required.
The listing will remain active until someone actually pays.
You can't block 0 FB buyers, but you can go to Seller Preferences /Buyer Requirements and put an automatic Block on bidders with Strikes for non-payment.
And those three deadbeats? Open an Unpaid Item Dispute on each of them as soon as 96 hours has passed from their bogus purchase. After 96 more hours (yeah, sorry) you can close the Dispute and get your selling fees back.
The deadbeats get a Strike, which will make it more difficult to bid on eBay in future. You will be protecting the whole community.
Also add those three deadbeats to your personal Blocked Bidder List. If they are all the same person (it happens) that should Block any new ID they come up with in a renewed attempt to scam.
A deadbeat is not necessarily a scammer, but he is a jerk.
Worse. There are very few protections for digital products sold online. The basic problem seems to be that delivery cannot be proven.
Perhaps another seller will have advice about that.
Best wishes for a successful sale.
03-08-2020 11:41 AM - edited 03-08-2020 12:01 PM
03-08-2020 01:49 PM
Hi
Thanks for your advice. But I've checked the Seller Dashboard everywhere, and the listing editing page, and can't find the "Fixed Price" section. Is this something only available on the Ebay.com site? I'm Canadian, so I'm using Ebay.ca
I've done that, the 96hours hold and the reporting. I've also added them to my blocked list.
I just... don't know what to do anymore.
03-08-2020 01:53 PM
Hi.
I've lowered the price to make it a better deal.
As I'm on Ebay.ca I can only list items in Canadian Dollars. Thus, the Canadian price. I can't change that.
Yes, I've cancelled the listings properly and gotten the fees back.
I 'accidentally' bought a US code online because the seller sent me a US code instead of a Canadian one (not on Ebay) and they refused to exchange it for a CAD one because I had a copy of the US code and thus could have used both.
The way you're making it sound, it's better for me to not sell it and just cut my losses. I can't use a US code, but I guess I'm just out $140 dollars.
03-08-2020 02:51 PM
You got defaulted into the garbage Simplified Sell Your Item form.
You can change to the more useful Advanced/Business form via a link at the top right of the overSimplified form.
But on the form under Selling Details > Format there is a dropdown menu. That's where you change to Fixed Price.
Do NOT choose Best Offer, at least not yet. It does not allow you to opt for Immediate Payment Required.
03-08-2020 03:32 PM
We can list on either site. I would list it on .com in $US as some US buyers may not look at a listing in Canadian dollars and the 'value' and price would be easier to compare for some. If you did that you would have to pay the exchange fees when you transferred the money to your Canadian bank account. Or, you could keep it in your account and buy items that are listed in $US.
03-08-2020 05:05 PM
It doesn't seen to matter. Ebay's policies won't let me sell. So I'm stuck with a Gift Card Code that I can't use.
Oh well.
Thanks for all your help.
03-08-2020 05:47 PM - edited 03-08-2020 05:50 PM
03-08-2020 05:58 PM