cancel item not availablewhen an item is available to sell after the order is cancel?

[arteis]

Hi,

A buyer bought many copies of many items but didn't want as much copies anymore so he ask me to cancel the orders so he can buy the right amount.

Now the orders are cancel but the item is still considered sold by Ebay so the buyer cannot buy them.

How long will it take for an item to be available to be sold after an order got cancel?

Thanks,

Keven Noel

[arteis]

Ok I realize that I have to relist in the case that all copies were sold.

Now I just have to find out if the quantity need to be adjusted for them item that still had copies left for sale or will the quantity re-adjust to take into account the cancelled order.

[arteis · Accepted solution]

The amount doesn't get adjusted itself.
So when an order is cancelled, the inventory (amount of item available) need to be adjusted manually.

Also there is a chance that the listing related to these cancelled order eventually end into the unsold so I have to be careful not to relist listing that I've already re-listed. I think I finally find out why some listing ended up in the unsold list while the item is already listed.