
01-08-2020 01:57 AM
Buy has not paid the item and no response, first time tried to open an unpaid item case, and found it too late, Unpaid item cases must be opened within 32 days of the transaction date.
did not know the dead time, what to do now, could I get my F.V.F back?
Solved! Go to Solution.
01-08-2020 01:42 PM
No. There are deadlines and if you miss them, it was your responsibility.
You can open Disputes 96 hours after purchase and close them after another 96 hours.
You get your FVF back, and the deadbeat gets a Strike that makes it more difficult to buy on eBay in future.
Given the value of many of your records, you might want to rethink your shipping policies.
If you use Calculated Shipping, your customer will always see the cost of shipping to his doorstep.
Do you know that you will ship that Yao Lee album to Burkino Faso for $25? Without tracking?
You can Block countries you don't want to ship to. You can even Block entire continents.
If a buyer claims a purchase did not arrive, you will be required to refund unless you can prove Delivery (not shipping, delivery).
Your terms of sale on this are unenforceable.
01-08-2020 01:32 PM
You could try phoning ebay and asking if they would credit you. I don't know if they will now or not.
01-08-2020 01:42 PM
No. There are deadlines and if you miss them, it was your responsibility.
You can open Disputes 96 hours after purchase and close them after another 96 hours.
You get your FVF back, and the deadbeat gets a Strike that makes it more difficult to buy on eBay in future.
Given the value of many of your records, you might want to rethink your shipping policies.
If you use Calculated Shipping, your customer will always see the cost of shipping to his doorstep.
Do you know that you will ship that Yao Lee album to Burkino Faso for $25? Without tracking?
You can Block countries you don't want to ship to. You can even Block entire continents.
If a buyer claims a purchase did not arrive, you will be required to refund unless you can prove Delivery (not shipping, delivery).
Your terms of sale on this are unenforceable.
01-09-2020 01:49 PM