eBay

bkitschnkitchen

I have a buyer in the US (I’m in Canada) who sent a “changed mind” return via UPS. I had specified in messages that it would need to be sent back via USPS, or UPS Expedited, so no brokerage fees would be charged to me. She sent it UPS, but not Expedited. Luckily, she did mark it as a return, so there shouldn't be any duties or taxes. I'm assuming when it arrives in the next day or two that I will be charged a hefty brokerage fee. Am I allowed to deduct the brokerage fee from the refund? This is my first ever return, and it was a $360US figurine.

vintageandglamor

Labels should be turned back on. Why is eBay leaving them off still?

sa_482596

Hi, So as there is a stike with Canada post, it seems they are still working but just not overtime. Why can I not purchase a canada post label through ebay? It says temporarily unavailable. Not sure if this is just me.

ontarioparts

I have a question regarding a recent sale. I sold an item in mid-March, and over two months later, the buyer claimed they never received it and is now requesting a refund. However, eBay’s policy allows buyers only 30 days to report that an item was not received. The item was returned to me after being held by UPS for a month. I believe this occurred because the buyer either did not pay the required customs fees or failed to provide the necessary documentation after the purchase, resulting in the return. Given these circumstances, what is the appropriate course of action regarding the buyer’s refund request?

fossiltcg

Hello Everyone, Im reaching out to hopefully get ebays attention on some easy quality of life updates for its sellers. I have a background in Website development and coding, so I know a change like this shouldnt be too difficult for a billion dollar company. I mainly sell trading cards, and use Variable Listings so that my buyers can see all the cards I have for sale in that set/category. Each card has its own image and some sets can have 200+ cards in them. I find this helps buyers who want to see which cards they need to see in order to complete their sets etc. That being said, there are TWO frustrating and easily fixable issues with variable listings. 1. Creating the indivdual item titles. - The drag and drop option is nice on the right hand side when you want to have a custom way to slot the items in a certain order BUT WHY ISNT THERE A SIMPLE "SORT" FUNCTION. Why do I have to manually drag and drop everything? Just add way to sort A-Z or Z-A. 2. Adding Photos to each individual item. - PLEASE CHANGE THE "ADD A PHOTO" BUTTON TO FOLLOW THE SCROLL WHEEL. That way when you have 30+ items, you dont have to scroll down, select that item, then scroll back up to use the button select the option to add a photo. This gets expentionally more frustating when you have listings with 200+ variations and youre scrolling allllllllllll the way down and allllllllllllllll the way up. - On the back end, have the "Select and Image" buttoN "Fixed" to the scroll wheel. That way no matter how many listings you have, it alot easier and quicker to add them since it follows as you scroll. Ive contacted ebay support which they tried their best but had no solutions and also left feedback via the link on the variable listings for suggestions. Anyone have any suggestions or perhaps maybe im missing something simple? Thanks!

harrysdiecastcollection

I BUY CHINESE MANUFACTURED TOYS AND PARTS FROM THE U.S. I REBUILD, CUSTOMIZE AND BUILD SAME AND RESELL ON EBAY INTO THE U.S. AS OF MAY 2 MY SHIPPING SERVICE TOLD ME THEY WOULDN'T ACCEPT CHINESE MANUFACTURED PRODUCTS FOR SHIPPING TO THE U.S. I HAVE PUT MY EBAY ON HOLIDAY BUT WOULD LIKE TO FIND A WAY TO CONTINUE TO SELL. ANYONE KNOW A SOLUTION?

marnotom!

Those who have been posting musings about how eBay Canada should get its own international forwarding service like the US eBay International Shipping or the UK Global Shipping Programme should consider that, for right now at least, the UK GSP has shut out US buyers from purchasing from listings where the program is being used. This is after it was noted earlier this week that the UK GSP was suddenly displaying even higher than usual charges for buyers. This is one thread I found on the .com board on the subject, but I'm sure there are others: https://community.ebay.com/t5/Shipping/Can-t-buy-from-UK-sellers-anymore/m-p/35077491

summerhill_2022

I was scammed by a buyer who used USPS "Mail Forwarding Service" that provides to movers to redirect the parcel to incorrect new address from Atlanta to California. And the parcel was stuck due to insufficient address to gave the buyer time to open a INR case. I contact Canada Post to open a ticket to find the parcel. But ebay refused to extend the time for me to investigate and closed the case, I lost, Buyer got the money. And 2 weeks later, the parcel was corrected and successfully delivered to the buyer. I appealed the case with the proof of delivered parcel. But I lost again because the delivery was made after case closed. I fought and called the customer service to escalate, but got same decision. And I got a big strike "Transaction with defect without seller's resolution" that ebay refused to remove. I reported ebay several times "possible mail scam" since the parcel was redirected to the new address. Nobody cares. My last fight was that I reported the buyer as a scammed. Here I am, write down my story to remind every seller "be alert about a completely new account" and track the parcels. "Buy shipping labels from ebay system, change nothing on addresses and ship out on time" does not protect you from seller's protection plan. Ebay only checks the buyer does not make any change on address from ebay system. They don't care he can forward parcels to somewhere else. Canada Post gives me suggestions when it happens again, try to intercept back to me, the intercept service need pay USD 17 plus shipping. Now I am not qualified to claim insurance and shipping label because the parcel was successfully delivered. I lost all the money and the item, and got a big strike. I am the only victim, even ebay got his fee

savvyfalcon

On April 27, I generated a Fedex shipping label trough eBay for an international order. The label cost at the time of generation was around $50. Fast forward to today, I see a charge of $141 from Fedex with no mention of wrong measurements or any explanation. I usually overstate the packages measurement and weight to avoid errors. I called eBay customer service and the agent had no explanation to provide other than that the amount I saw during issuance of the label was just an estimate. Is it normal and fair that the actual charge be almost $90 different from the estimate? The agent wasn't convinced that I will even win the dispute and saw that as normal. Note: this is the 2nd time this happens with me. In the first time, eBay customer service was more helpful and understanding. I ended up winning the dispute.

jtg204

Is there any way to filter or download *all* my active listings by country of origin/manufacture? I can download exactly what I am looking for but only for about 65% of listings that have 'missing or required item specifics' on the Manage Active Listings page, using the 'download' button. However I can't find a way to search by or get a listing of my entire active listings by manufacture locations?

cillca1

How is it fair for an eBay seller when a seller says after I mailed out his envelope with a smaller card auction win. He claims it never arrive.

krivak.2007

I have has several instances where the E-Bay shipping system has said that there is no service for shipping to Israel. Yet, Canada Post apparently will ship there. I've lost a couple of sales as a result. Can anyone tell me whats happening here?

bibil_art_mom

I am seller of the item and buyer canceled to purchase the item because of sizing You put extra charge on my account for no reason Please eliminate the charge ASAP.

jo576297

im new to this(selling on ebay) and i have received 2 offers thus far and 1 account seems to have vanished. they both offered the same amount and to buy the same amount of items. also there is no contact after wanting to purchase and me accepting the offer ? not sure what my options are as a seller. any info me is appreciated .

larryhabsfan

Hi, I sold a used hockey stick to an american customer, he is being charged a substantial amount of money as taxes and duty, are these charge the new tarrifs?

catncaboodle

is anyone able to get their shipping discount coupon? I usually get a notification on April 3rd but haven't heard anything. Also there are no items in the Canada shipping supply store.

fallsavenue

It's dreaded tax time and I'm a little confused about shipping fees on our tax invoices. Hope someone can help me. On our Tax Invoices, eBay has separated shipping fees into Shipping Fees and Non-eBay Shipping Fees. I assume this separates Canadian and US shipping labels (??? could be wrong) and their sum is listed on the Finacial Statement under Shipping Labels. Only one month doesn't add up and I could care less, only a $10 difference in my favour - tyvm. My question is where is the shipping label tax line? I spent probably about $1K on CAD labels and would like to claim the hst like I always do but there's no figure given. Do you all just reverse tax it so 1k is $115.04? (at 13% ON rate) And is eBay keeping this money? I mean it's nowhere and I looked everywhere. On shipping labels page, it only gives a final amount. There's no breakdown to display tax. Thanks!

ivs_8886

The item sold and my funds put on hold for 20 days!!! This never happened before! It does not worth to sell anything here! The problem with delivery - Canada Post extremely slow, tracking was late. Another problem with shipping: if a customer pays for the shipping, when why do you charge my account for the same?

Anonymous

Hey, I’m wondering if anyone can explain how to switch my individual seller account to a business seller account on eBay. I’d really appreciate the help Jenny

pixie4074

Ebay.ca requested that I submit my Tax Identification Number (SIN) as per CRA requirements. I did send the info and got an acknowledgement back from Ebay. In the letter they stated "We will make this information available to you following submission to the CRA". I have not received this information. I called Ebay and they didn't have a clue as to what I was talking about. Said they would get back to me but sofar nothing. Has anyone else had a similar experience?

relipa-0

Use to have 5 to 20 views per day on my listing.I sell wheelchair parts.Sold 700 items so far.Lately no views.Is it the tariff situation.

wilmcal0

I am trying to enter the 'correct' HS tariff code 852349.40, but I keep getting a "not proper format" message. I have used this code before without any problem, but now it won't work???? I can only print a label without the HS code. Also, what happened to live customer service chat?? I am deaf and don't want 'someone' to call me as that would be completely useless.

periclees2

Trying to sell some fairly expensive artwork on eBay, listed almost 1 week ago and it still doesn't show up on a search using the exact description or even the exact item number. I can't actually speak to a human or get any answers from chat bots. Can anyone help?

kicr8854

I listed A Game Boy Advance with Backlit screen mod that I installed, and Ebay removed within minutes for violating counterfeit items policy. I did look on Ebay beforehand and lots of these backlit screen mods being sold by other sellers. I think this might be becuase I included the word Nintendo in the title of the listing but Im not sure

baseline1997

IF send the item just regular letter mail without tracking number to prove it is delivered, how can ebay judge the time of it is delivered and will hold my fund how many days ? thanks.

collectiblezoo

if you estimate the dimensions/weight when you are filling out the shipping details for actual shipping (Not flat rate.) And then when you go to purchase the label & fill in the dimensions/weight does it matter if the original quoted shipping (which will be a estimate - posted on the auction page, buyer can see this) is lower than the actual shipping, does the buyer make up for the difference/can you charge the buyer more?

collectiblezoo

when you go to sell an item you can put the dimensions/weight. for flat rate shipping. After the item sells does it give the option to put the dimensions/weight again incase it changes? Thanks in advance ^_~

fh991586

I read something on a FB group that made me think a bit... If something was not subjected to any duty before this fiasco, would it stay duty free or that 25% would be added on it? That's a question for the American side, not ours, but I'm really curious... The argument was that while tariff can be levied by an executive order, duty status are made by laws, hence not subjected to such orders. Some comic book artists are selling their original art to US customers, so there would be an impact for them. Original works of art (i.e. paintings, drawings, pastels, collages and decorative plaques) with or without their frames are duty-free under Chapter 97 in the Harmonized Tariff Schedule (HTS).

howdor_0

How can i restore my Account?

sakh9216

I want too if I bought eBay gift 🎁 cards does it help me get $50 Amazon gift card no

Selling on eBay