
04-17-2018 03:02 PM
Usually on My eBay account when you have sellers that indicate that a item you purchased has been shipped eBay or whoever gives a estimated delivery date that when that expires you can go for a non receipt claim. But how do you determine when you should claim non receipt if a seller does not indicate the estimated delivery dates?
Solved! Go to Solution.
04-17-2018 03:13 PM
There's another similar thread today and @momcqueen found the answer for us.
https://pages.ebay.ca/help/policies/money-back-guarantee.html#latest
If your seller is in the same country as you- you can open an Item Not Received Dispute seven days from payment.
If your seller is somewhere else- 30 days from payment.
You are also covered by Paypal for 180 days from payment, and by your credit card if you back your PP account with it.
04-17-2018 03:11 PM
04-17-2018 03:13 PM
There's another similar thread today and @momcqueen found the answer for us.
https://pages.ebay.ca/help/policies/money-back-guarantee.html#latest
If your seller is in the same country as you- you can open an Item Not Received Dispute seven days from payment.
If your seller is somewhere else- 30 days from payment.
You are also covered by Paypal for 180 days from payment, and by your credit card if you back your PP account with it.
09-11-2019 02:14 PM
Hi everyone,
Due to the length of time that has passed since this thread began I have locked it from future replies. If this is still an issue that warrants discussion, don't hesitate to begin a new thread!