About Returns

This article showed up as I was browsing about.

 

The article is interesting, but I suspect that the 'buyer confidence' they mention would relate to eBay rather than to the eBay seller.

 

http://qz.com/772273/the-sneaky-genius-of-americas-lenient-return-policies/?utm_source=qzfb

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About Returns

Pretty much what I do. In my listings I state:

 

Refund: Money back.

 

That is my whole policy, word for word, paragraph for paragraph. I have been using that for eight (8) years now. I generally do not accept returns, I simply refund. Far less hassle.

 

My rate of refunds is negligible.

 

I sold a $275US part, last week, primarily on the "money back". If it works, it works. It was an NOS part that had been sitting for decades. If it doesn't work, well, it wasn't going to work for anyone, now would it? I told the customer "No questions asked money back".

 

I like to think that I get a lot of extra sales because of this level of 'tude.

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About Returns

Pretty much what I do. In my listings I state:

 

Refund: Money back.

 

That is my whole policy, word for word, paragraph for paragraph. I have been using that for eight (8) years now. I generally do not accept returns, I simply refund. Far less hassle.

 

My rate of refunds is negligible.

 

I sold a $275US part, last week, primarily on the "money back". If it works, it works. It was an NOS part that had been sitting for decades. If it doesn't work, well, it wasn't going to work for anyone, now would it? I told the customer "No questions asked money back".

 

I like to think that I get a lot of extra sales because of this level of 'tude.

.
.
.
Photobucket
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