I am a Canadian seller with less than 100 sales to a US buyer in the last 12 months, however, I am way over the $3000 minimum transaction activity dollar value. My total sales are over $30,000 for the last 12 months, and likely close to 200 transactions overall. I actually need to run some paypal reports to work out the numbers, but I did glance quikly at my new seller dashboard.
With the new Top Seller program, I will not qualify to have the Top Seller icon in my listing on eBay.com
In April, I will be able to have it display on eBay.ca
But here's the rub, not all Canadians buy on eBay.ca anyway, many use eBay.com. So, the new system will even hurt my Canadian sales potentially.
Plus, I will lose the opportunity to earn the full 20% final value fee discount on the sales I do make to US customers, further hurting my overall eBay revenue
A seller with $3000 activity has the chance for a higher standing than myself with 10x the sales volume in $$, and likely just as many or more transactions between Canada and the USA
I'm not at all happy with this obviously, and I have asked eBay to respond directly. I will escalate this as required, because I think there has been a serious overlooking on how this whole Top Seller change will play out.
Other related issues:
When you offer FREE shipping, why is it that the buyer can still rate you on shipping charges?
When an accidental negative feedback is left (I had one that was fixed), do the DSR ALSO get changed? (I suspect not, as I have one '1' in each category.)
My feedback and DSR is all well above eBa averages, why am I being penalized by these changes?
Disgruntled in Canada