Fraudulent sale

[anna47colacito]

If a buyer wins a bid on an authentic item with no return as stated in the sellers description how does the buyer get their money back if it's not authentic?

[toby_le_pue]

It don't matter what the seller says.

If the item is not as described you can file a

claim with ebay or paypal.

However you the buyer are resposible for the return

costs unless the seller will pay them.

[femmefan1946]

First you contact the seller with your problem. If he asks you to send the item back for a refund, use a Delivery Confirmed service.

If he does not respond helpfully go here:

http://resolutioncenter.ebay.ca/

and open an "Item Not As Described" claim. You will be required to return the item with Delivery Confirmation. You will not get the cost of return back. If the seller does not cooperate, PP will refund you and go after him.