Hi - When 1 buyer has purchased several lots & I click on send invoice , the Send Payment Info scree

[tallpine99]

Hi - When 1 buyer has purchased several lots & I click on send invoice , the Send Payment Info screen appears in which the Shipping cost is the total of the quoted shipping costs for each individual lot. When I change the amount to the corrected combined shipping cost & click recaluculate , it just reverts back to the previous total ( the sum of the ship cost for each of the individual lots. Can anyone tell me how to get the invoice to reflect the corrected ship cost. Thanks

[kalvin@ebay.com]

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@tallpine99 wrote:

Hi - When 1 buyer has purchased several lots & I click on send invoice , the Send Payment Info screen appears in which the Shipping cost is the total of the quoted shipping costs for each individual lot. When I change the amount to the corrected combined shipping cost & click recaluculate , it just reverts back to the previous total ( the sum of the ship cost for each of the individual lots. Can anyone tell me how to get the invoice to reflect the corrected ship cost. Thanks

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Hi tallpine99,

Please don't click on Recalculate - just plug in your costs, click on Preview if you'd like to see what it looks like & hit Send. Recalculate resets the page, which is what you don't want.

Thanks,