How long does a buyer have to respond to a case in the resolution Center?

jrmoe67
Community Member

I filed a case in the resolution Center for a non paying buyer over a week ago and I have not had any answers. When I check the case it says they are still waiting for the buyers response.

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Re: How long does a buyer have to respond to a case in the resolution Center?

leb17
Community Member

Hi..

In the link below is how the UPI (Unpaid Item) process works:

http://pages.ebay.ca/help/sell/unpaid-items.html

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Re: How long does a buyer have to respond to a case in the resolution Center?

Close on day 5.

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Re: How long does a buyer have to respond to a case in the resolution Center?

jrmoe67
Community Member

i closed the case and my fees have been reversed, thanks.

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