Archive 1

eBay Restricting use of outdated Internet Security Protocol

Hi eBay Members, eBay has decided to restrict the use of outdated Internet Security Protocol, SSL 3.0, because we have determined that it does not meet our standards. As such, some Turbo Lister users could see some connectivity issues. For more infor...

Holiday Returns available in Turbo Lister

Hi Turbo Lister Users, The option to apply Holiday Returns in Turbo Lister is now available in the Beta version of the program. When deciding whether or not to be a Beta user, please keep in mind that the beta versions aren't free of bugs, nor are th...

Recent Issues w/Turbo Lister Sign In

Hi Turbo Lister Users, A recent Windows update has caused some programs, including Turbo Lister, to crash. To sign-in to Turbo Lister before the improved Windows update is released, please follow these steps: Open Internet Explorer Open the Tools men...

Can someone help me please,somehow I managed to add selling to canada by mistake and I don`t know how to remove it from ebay inventory.

I some how managed to add shipping to canada on my inventory that is in my ebay and I don`t know how to remove it. Please help me. Thank You for your time Kindest Regards cheri

extra shipping charges ????

I bought an item on eBay. Paid for the item and for the shipping as advertized. I recieved it. No Problem. But the seller contacts me saying that shipping was more than double the price he expected. The postage on the parcel indicates that the shippi...

I need your help to cancel my bids

Could you help me to cancel my "150945718223" because I cannot use in our country in the future, and then I had bids for more 2 times. Pls

has ebay ever cut your listing within a hour of auction closing with all the bids on it?

I posted a bag as authenticity and i realized it was true the bag wasn't it was a clone of a louis Vuitton now they cut me off 1 hour before the listing closed with all the bids.it was too late to revise why won't they send a message instead of the t...

i have sold a item how do i find the address to send it to

i have sold a item and would like to ship it out how do i find the buyers address to send it to thanks

Buyer didn't pay within a week. What to do?

Hi Buyer didn't pay yet, it's been a week and I've sent an invoice at 5th day. What to do next? ..... I write him/her a mail? and if he/she never pays? After how much time without payment can we .conclude. buyer won't pay and that it's time to report...

Buyer has asked to cancel order as he bid on it by mistake.Do i still have to pay selling fee

Buyer has asked to cancel order as he bid on item by mistake Do I still have to pay selling fee?

As a Seller I find that my feedback dashboard does NOT update daily as stated. It has been almost two week right now since it moved...

My dash has not updated itself in almost two weeks and yet I have received close to twenty-five positive's recently and no change. Why is this/

Does anyone know anything aboutTeddy Bears stuffed with KAPOK?

I have a Teddy Bear which is stuffed with Kapok, and is obviously very old, would anyone know when Kapok was used in Teddies, and would it have been before or after straw was used, as I would like to know how old he is...thank you

Any idea how to combine two shipments into one for shipping

How do I use the tracking number to search for a shipment ?

How does one use the "tracking number" to search for items that have been shipped, but have not been received ? I only have 6 more mailing days (including today), before the time is up to file for a refund, but I would prefer to receive my items. I j...

what do i do if i get an item that i bought and it is damaged

I bought a e-reader.when i recieved it the screen was broken. it was brand new. what do i do to get my money back and return the item

Resolved! Anyone have problems buying wigs only to have them not look at all like the ones advertised?

This is the third time I've bought a wig on ebay and all three times from three different sellers, the wigs were sub standard and are absolutely NOT the wigs pictured in the ads. The first time, I complained to the seller and the seller refunded me h...

Sending t-shirts via oversize lettermail?

Hi, all - I've been shipping via parcels since I started here 10 months ago. We now have the opportunity to add some fun kids' shirts to our offering, and I'm looking into the possibility of sending those via oversize lettermail. I've found envelopes...

I have some items that are listed good 'til cancelled. Do I pay a regular fee for these items? Or just one fee until sold?

I have some items listed as good 'til cancelled. Do I get charged monthly for these items? Or once I pay the listing fee, do they automatically stay listed until they sell?

How can I change a negative rating to a positive one?

After communicating with the seller I am satisfied with the agreement reached.

Seller can't find won item...

I know eBay can be confusing for new buyers but I had this request from a buyer today with over 4000 FB and over 2300 FB as a seller. I couldn't find where I put this after I agreed to buy it...so I assumed it was never put in my "Shopping Basket". A...

After repeated attempts to get invoice from seller still cannot pay as shipping costs not included. How do I pay?

so how do i pay this seller

After buying an item, I was told I had won it! So, I thought I would get two for the price of one! And in fact, I really want a second one!

Hi! After buying an item (Nintendo's Korg DS 10 Plus), I received an e-mail from the seller stating that I had won the item; but it was already paid for! The e-mail stated to visit my e-Bay account to complete the transaction, but nothing in my accou...

I am a Canadian buyer, and I know there are taxes etc...at my end...so what are these "Import charges" I am seeing on some items?

It is stopping me from bidding on several items...and would really like to know if this is just a "guestimate" of what I will be charged at the post office, or another "ruse" by some sellers to get more $$.

How long does a seller have to ship my item?

How long does a seller have to ship my item? I made a purchase from a buisiness who was auctioning an item they didnt even have in stock and was told when their order from their supplier arrives they will ship it... It has been almost 2 weeks already...

how long do I have to pay for an item once I have won it in auction??

when you purchase something on auction how long do you have to pay for it.

New eBay Announcement

Interesting, must read: http://www.ebayinc.com/content/press_release/20121112005440

if i have a e-bay store can i access it from any computer

ooking to open one

Resolved! Can I temporarily close my store(4 months) without losing my listings?

I am moving for the winter and would like to suspend my listings and reopen in April. Is this doable?

Resolved! ? Buyer/seller feedback?

This is somthing I noticed but dont understand. Please explain this. The buyer says not as described, didnt receive item or received somthing other than what was ordered and leaves negative feedback. Seller gives positive feedback in response to the ...

How do I raise my $1000 limit for listing items

I am new as an Ebay seller and I would like to list more items. I list the item and then get a message saying I am only allowed $1000 in listings per month> haow can I raise my limit raised?

reship confirmation number

I have been given a reship confirmation number by my seller, any idea what that is?

Why didn't receive an email when a seller wrote to me?

I bought an item, the seller shipped it, it didn't arrive, it was returned to the seller, the seller wrote me a message to tell me that this had happened. But, ebay didn't send me an email when the seller wrote to me and so i didn't see the message f...

What do I do if not all of the discs are with the box set I purchased?

I just received a DVD box set in the mail today. When I got home and opened the package I discovered that disc 4of4 is missing. This isn't the first time I've had a problem with missing discs in a box set but this is my first purchase from ebay and i...