I can't sell been DSR'd by the crazies

[bizzaroscanada]

WOW can't believe I was just cut off from selling??? cut back on my selling then get 1 bad apple buyer and boing my DSR is just below the average and I get cut off selling ... I have 100% feedback everybodys happy that actual leaves feedback all others i bend over backwards for ... All comes down to Canada Post Shipping.. I always ship within a couple days of being paid and answer all emails of problems same day so why do I get slammed .. I've even rewote my pages to state you want it fast I can work out the post rate accordingly nobody want to pay for faster shipping yet they hammer me on it ... get this one gut bought and item i shipped next day and 5 days later set Ebay on me for not getting it yet? no emails just sicked them on me wow really now ?... is there any way around this I really don't care much about being a power seller can I just opt out .......

[femmefan1946]

Do you mean the buyer has opened an Item Not Received dispute?

There are restrictions on you while the dispute is open. Ugh.

Did you use a Delivery Confirmed service? If so, in the Dispute give the DC number (the shipping invoice number). Also add the payment date, shipping date, and mention that the parcel is coming from Canada during the busy holiday season.

That should at least put the dispute on the back burner. When the parcel delivery is Confirmed, the Dispute will end. Your PITA can still leave feedback unfortunately.

If you did not use DC, you would be best to offer a full refund immediately, just to end the Dispute. Then, if you used Small Packet, you can eventually go to Canada Post with an insurance claim. Small Packet is insured up to $100 against loss or damage. Or ask the buyer to refund the refund when the parcel does arrive. Many will, especially when the holiday stress is over and sanity returns.

It helps a little to keep in mind that you don't lose the selling price of the item. Your real loss is the procurement cost+ ebay fees+ PP fees+shipping cost. , which is less than the selling price (+++ the other costs). A little, not much.

[coxengines]

Are you trying to say that one buyer's DSR affected you to the point that you can't sell? That does not make sense.

To get a selling restriction one must get a slew of bad ratings I would think.

Bernie

[bizzaroscanada]

To get a selling restriction one must get a slew of bad ratings I would think.

Bernie[/quote]


You would think it how they click on the DSR ratings and only having a few thnigs sold just one bad DSR throws you in the dumpper If I sold a load like i ususlly do they spread the ratings over all feedback recieved

Don't matter now I had 2 good feedbacks last night that put me back to selling

[pjcdn2005]

Isn't it odd that your listings stayed up if you couldn't sell?

[coxengines]

Glad to hear you are back up and running.

A listing restriction generally means that you can't add new listings but the old ones remain until listing end I believe.

Bernie

[bizzaroscanada]

Ya , Thanks .... was going to do a big upload of auctions on the 1st Of Jan.. They are all already to go it would have messed up a good start to the NEW YEAR... Cheers thank all