I did not receive a full refund from the seller who was ordered by ebay to do so.

[marla6268]

Seller only paid $13.98 into my paypal account and did not issue a return postage voucher. I am sending the following communication as it appeared on my ebay account .

Here's what happened

Oct 23

The seller issued a refund for US $26.65

Reason for closing

Return closed with refund

Oct 22

Seller approved your return request

Oct 22

You declined the partial refund

Oct 22

The seller offered partial refund for US $10.00

Oct 20

You requested a return

Reason for return

Doesn't match description or photos

Comments

I have been corresponding with the seller since October 6th, just a few days after receiving the one piece bathing suit and the seller tried to offer some solutions but I am still not satisfied. The seller advertised the suit as new without tags but it has some major flaws. Immediately after receiving the suit through the mail I noticed the elastic inside the straps and the piping along the bust is aging and starting to seperate and crack. It starting to break inside the straps and piping across the top of the bust area and inside the straps. You can feel the hard bumpy elastic through the material. Also, the paint on the metal sliding strap parts to adjust the straps is flaked off. I am not very happy. I paid a total of $35.46 cad with shipping and I would like a refund of $35.46.I also dont feel that I should be responsible to pay the return shipping because the item is not as advertised. I don t mind paying this price if the item is in great shape but this suit will not last a month in a chlorine pool because of the elastic. I am sending pics of the paint that is chipped off on the metal strap adjusters (the grey silver color showing in the adjutstors is the meta) The elastic inside the suit cannot be photographed unless I cut the suit.

This is the seller:

Address

rodolfo concheso
19800 SW 180th Ave, Lot 2
miami, FL, 33187-2610

1 item sold by nobodieuknow

Womens swimsuit croft barrow size 16 padded

( 321848152276 )

Delivered on Thu, Oct 01

Tracking number: Tracking numberUPAAB000000122539019

Return on this item is closed. View return details.

[pinetreecottage]

This is a member to member board.  We can not help you.  You need to contact CS (customer service) they will be able to guide you.  Find them in the top toolbar.  Go to "Help & Contact" and follow the links. 

Just for future references, you can not post other users identities here.  We try to help with general issues, if we can, not specifics between buyers and sellers. Cheers.

[femmefan1946]

eller only paid $13.98 into my paypal account and did not issue a return postage voucher.

I don't have any suggestions about the partial return, but I can speak to the return postage 'voucher'.

There is no such thing.

There is no mechanism by which a US (or English or Chinese or Australian) seller can send a return shipping label to a Canadian (or English or Chinese or Australian) buyer.

This has nothing to do with eBay or Paypal. It is a function of the international postal system. But it also applies to couriers who operate internationally.

The only way to get your return postage back is trust.

Ship your item back to the seller and trust that she will refund not only the original payment but also the return shipping.

And note that these will come as two different payments since PP is not capable of adding a new payment to a refunded payment.

If you don't return the suit to the seller, eBay/PP will not force her to refund you in full.

If you want to keep the suit, accept the partial payment.

If you want the full refund, return the suit and hope that the seller also refunds the (tracked) shipping cost.

Politely.--- Captain Malcolm Reynolds.