01-15-2014 03:49 PM
I got a full refund from a seller and they want me to cancel the order. How do I do it ?
01-15-2014 04:39 PM
They have to submit a mutual cancellation to you, and you have to accept that for the cancellation to be in place.
A buyer can not initiate a mutual cancellation, as far as I know.
01-15-2014 07:05 PM
Seller need to send you Mutual Cancellation agreement from their Resolution Center