I purchased an item which was damaged, I contacted seller who very prompty apologised & gave refund

[taz1ch]

I purchased an item which was damaged, I contacted seller who very prompty apologised & gave refund but now it is showing that I have an unpaid item. 

When I click on unpaid item it states You do not have any ready for payment items to display in this view. Both in the hidden and unhidden.

Have tried marking items as paid, have tried hidding items...etc.

Still shows and is frustrating, could someone please tell me how to remove and in looking this up it seems I am not the only one to have this problem.

C

[femmefan1946 · Accepted solution]

Yeah , it does that.

I have a closed Unpaid Item Dispute which is still hanging around my FB page nearly a month after I was refunded my selling fees. The opposite of your problem.

There are a lot of those oddities. Annoying but not really enough to fix.

Sigh.

[xeposter]

I use Selling Manger...and when a refund somebody, it tries to get me to open am UPI case on them because it says they haven't paid! Really weird...

Alex

[the_d_consortium · Accepted solution]

Be prepared to sit on hold.
They will fix it you call them.

.ca has so many glitches it was the main reason that I gave as to why I refuse to recommend selling on eBay in my most recent survey.

Would be nice if they hired real IT people instead of hackers hacking on top of badly hacked coding etc.