I received an item from keyhere( 431990) which was incorrect. After I contacted them, they told me that they would send me another item
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12-10-2012 07:41 PM
They told me it would take another 20 days and I waited patiently for it. When it did not arrive, they said that they did not send it. I asked for my money back and they said they would send me refund. They have not sent me a refund and now they are not responding to my emails. It is over the 45 days to open a case.
How can I proceed?
Thanks
Laura
Re: I received an item from keyhere( 431990) which was incorrect. After I contacted them, they told me that they would send me another item
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12-11-2012 05:29 AM
Hi Laura.. Less than honest sellers here so always protect payment by filing within 45 days
Did you fund payment with a credit card. If so, call the 800# on reverse and request a chargeback. Have all payment details on hand when calling.
Otherwise out of luck.
60 days to leave feedback. If you can , leave appropriate with low DSRs .1 is lowest.
