12-02-2012 10:43 AM
I was threatened then left Neg FB, Seller says my add says free shipping, My add clearly states to calculate or contact seller. I never have offered free shipping. Now my rating has dropped huge
96% What can I do? 😞
Solved! Go to Solution.
12-02-2012 04:11 PM
So he hasn't paid? That's useful.
When 4 days (96 hours) have passed, open an Unpaid Item Dispute.
When 4 more days pass, if he has not paid, close the Dispute and he gets a UID Strike and cannot leave any feedback.
Put him on your Blocked Bidder List.
I just looked at your duck decoy. Did you enter the parcel size and weight and choose a shipping service? Without those, there is no stated shipping fee and most buyers will back button out of the listing, rather than go to the bother of contacting you. I think that decoy is bulky enough that it would have to go Expedited. Did you know we get a 20-25% discount on Expedited labels that are printed through Paypal?
However, it does say "Contact Seller" and not "Free". Some people get belligerent when they are told they are wrong.
12-02-2012 04:15 PM
And if the feedback was left before payment, the UID will remove the negative.
In the meantime, you can add a (calm factual) Response to his feedback. It will be removed too when he loses theUID.
BTW- No one will find your BUSWEISER item unless they are trolling for misspellings.
12-02-2012 12:03 PM
Hi . Your buyer is probably US. Ebay requires a shipping cost for US otherwise buyer will likely seeing free shipping resulting in the situation you now have.
Must add to your calculator not a statement in your description.
12-02-2012 12:13 PM
Sorry i messed up with my first response but the same applies as there is no stated shipping in your calculator for Canada.
I would apologize to the buyer for my error , ship free and hope that i was sufficiently nice that i could convince buyer to accept a feedback revision..
12-02-2012 12:19 PM
12-02-2012 01:11 PM
Report them here,
http://spd.ebay.ca/RBASellerHub
Bad Buyers, give us good Buyers a bad name.
]:)
12-02-2012 02:30 PM
hereiam87 I agree, it clearly states there is a calculator or to contact seller! He said he couldn't afford to buy them and pay shipping. If you see my feedback I have never offered free shipping! heidilynn0_3 I tried to no avail, he doesn't understand that he will get a strike for non payment!
12-02-2012 04:11 PM
So he hasn't paid? That's useful.
When 4 days (96 hours) have passed, open an Unpaid Item Dispute.
When 4 more days pass, if he has not paid, close the Dispute and he gets a UID Strike and cannot leave any feedback.
Put him on your Blocked Bidder List.
I just looked at your duck decoy. Did you enter the parcel size and weight and choose a shipping service? Without those, there is no stated shipping fee and most buyers will back button out of the listing, rather than go to the bother of contacting you. I think that decoy is bulky enough that it would have to go Expedited. Did you know we get a 20-25% discount on Expedited labels that are printed through Paypal?
However, it does say "Contact Seller" and not "Free". Some people get belligerent when they are told they are wrong.
12-02-2012 04:15 PM
And if the feedback was left before payment, the UID will remove the negative.
In the meantime, you can add a (calm factual) Response to his feedback. It will be removed too when he loses theUID.
BTW- No one will find your BUSWEISER item unless they are trolling for misspellings.
12-02-2012 04:24 PM
reallynicestamps Thank You so much, for helping me out much appreciated. I did enter the parcel size and weight and choose a shipping service for the Duck Decoy? Don't know whats going on, and I'm going to wait to put in a UID. I am just upset my ratings are affected that bad, but potential buyers can see he's wanting shipping for free. Again Thanks