Part of the 'shipping fee' that you paid to Pitney Bowes was also pre-paid duty or import charges which you should also get back if your item really never does arrive.
This thing with 'delivered to Kentucky' is definitely a Global Shipping Program identifier but it sounds like your seller doesn't know he was enrolled in the program.
If your item arrives safely within the next ten to 15 days (it shouldn't take much longer than that) you should return the money you were refunded back to the seller. You can't ethically keep both his stuff and his money even if the order was horribly late. (That was the postal carrier or courier's fault, not his.) Send money via Payal to the email address your original payment went to. Let your seller know it's coming.
If your order still doesn't ever actually arrive, you need to also get your shipping fees back and for that you'll have to go to your paypal transaction where you sent import fees to Pitney Bowes and also file an Item Not Received there. No merchandise means you get your WHOLE payment amount back. Remorse returns are, of course, a different thing. This was not that.
It sometimes take a few days for a new tracking number to be generated from the GSP hub.
Your situation is also further complicated by what appears to be a parcel that sat somewhere lost for a month. Which is strange but does happen.
Your situation was also made more complicated than need be by a seller who doesn't 'get' he was enrolled in the Global Shipping Program which we hear more often than you'd believe. Unless this was a colossal mix-up with your address and another order by some major ebay technical error. We heard reports of that but such things are extremely rare.
Nonetheless, when stuff goes missing en route to a buyer, it's the job of the seller to figure that out.
Good luck with a satisfactory resolution and come back if you need more advice. As you can see, we're all eager little helpful beavers here!
