Hi Gloria, congrats, don't let the negative ones, ruin your day. Take everything you read here with a grain of salt. Glean out the information you need or want and turf the rest.
There are a number of people on this board who find nothing good when it comes to eBay and their policies. I say work with it, you are not going to change anything with the negativity.
I would like to say again, congratulations and rock on.:-x
Lore