A couple days ago I had a multi-sale to a buyer.
When I was going through my process, I noted that while the ship to address was in the USA, the ID said it was registered to Nigeria.
So this raises it one notch on the “worry about” (AKA spider senses) scale.
Normally I would not worry about it, $$$ wise as you’ve seen in my “my self-insurance experience” the loss is quite survivable on its own.
However it was purchased and paid for as multiple individual items (which is often the case for me) so if there becomes a “defect” situation while it will technically only count as “1”, in all my stats, it counts higher because each transaction will count.
If you’ve seen my separate thread regarding reduced sales rates whilst defects are open (or I think if they increase), the actual cost of a defect situation becomes larger than the item itself, it becomes:
-the cost of the item itself
-the cost of “lost business” because of reduced exposure during/after the defects are received
In my case, the cost of lost exposure seems to be a lot higher than the cost of the item itself, so I decided to send it tracked which tripled the shipping price above my normal untracked/self-insured. In fact I’ve been finding I’ve been using my spider senses a lot more and sending a lot more tracked lately for this very reason.
I’ve also been acquiring a number of mistaken defects, the last two were: a case asking about how an item was shipped and a return request for INAD that was meant for another (Canadian) seller and given to me first by mistake (there really should be a way for a buyer to “undo” a mistaken case or return request). Sales volumes are down since I got those two, so it is quite possible that I’ll have a “my sales experience during lost TRS status” update sometime in the future too…… and it is also causing me to take less risks with “spider sense” situations than I normally would…..
