PayPal Chargeback Problem

[alero0]

Hi gang,
I'm looking for a bit of advice.
On Feb. 17 I shipped a parcel to Flordia using CP Expedited.
March 2nd I received a notice from paypal that the buyer never received his parcel and was claiming his money back so paypal would freeze those funds until they investigated the matter. I fowarded them the tracking number to prove that the package was shipped.
March 3rd I emailed CP explaining the situation asking them to look into where the package may be.
March 7th CP emailed me saying they were in touch with USPS and they said a delivery notice was left in the recipients PO Box and the package could be picked up at their local post office.
I emailed this info. to the buyer and also called long distance and spoke to the buyer's wife explaining what happened. She claimed they never got the notice but will check with the post office.
March 8th I received notification that the package was successfully delivered.
That night I emailed the buyer to get in touch with Paypal to advise them that they got their package.
Long story short, I never heard a word from the buyer and today I received notification from paypal that the buyer was rewarded his money and I had to pay an additional $10.00 service charge.
Throughout all this time I've been fowarding all the CP corespondences and tracking info. to Paypal but never got a reply from them.
Today I emailed the buyer saying:

Brandon,

I have just received notice that paypal refunded your money and charged me for it. It is my belief that you have received your covers and made a false claim. In doing so I will proceed in making a report to Canada Post and USPS reporting your actions. You should be warned that it is a Federal offence in the US for mail fraud. Should you have in fact picked up your covers at your post office there will be records of it and you may in fact be prosecuted. The total costs to me by your actions are $62.00 for the speaker covers + S+H and an additional service charged which I had to pay of $10.00. Should you wish to settle this matter please contact me.

Harvey

Is there anything else that I can do or am I just fighting a losing battle? I do plan on contacting CP about this to see what they can do.
Any suggestions?

Harvey

[recped]

Paypay were uttely frustrating on a claim from a buyer who requested surface for a package sent to England in the first week of December.

NEVER ship surface if PayPal is involved.

You know she will never pay me.

Did you ask? sellers often report that buyers will pay up in this type of situation.

I called Canada Post and the person I spoke with says I can't open a claim until it has been missing for 75 business day

It's 45 days for Air, 75 might be for surface (did you ship surface?)

Recenly another customer bought an expensive Car Deck who initially requested for cheapest shipping to Australia filed a claim 3 weeks prior to estimated arrival time via ground shipping, and got his money back.

Again NEVER ship surface with PayPal, surface mail to Australia can take 3 - 4 months!

I had shipped an expensive Xbox game to UK and item was delivered according to CP tracking system. Within 3 days of winning the item customer filed a claim and got his money back and paypal never investigated this matter further

If there was tracking it was Xpresspost, delivery standard is 5 days, if you responded to the PayPal dispute within the required time frame (10 days) and provided the tracking info it should have showed as delivered. If you didn't respond to the claim....you're burned!

See when paypal gave her money back, it changed the status to unpaid. I will wait to the second to last day to file the NPB.

Why wait? file NOW.
"What else could I do? I had no trade so I became a peddler" - Lazarus Greenberg 1915