11-10-2014 01:11 PM
I cannot retrieve the transaction details from my past purchase. I paid with mastercard and opened a PayPal account afterwards for your information. Without it, I cannot not start a claim and the buyer isn't cooperating. What can I do?
11-11-2014 03:11 AM
Go to the mastercard. Phone the 1-800 customer service number and ask about a chargeback.
Have dates, payment amounts, transaction numbers etc handy to help the clerk process your refund.