PayPal Problems

vastify
Community Member

I cannot retrieve the transaction details from my past purchase. I paid with mastercard and opened a PayPal account afterwards for your information. Without it, I cannot not start a claim and the buyer isn't cooperating. What can I do? 

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PayPal Problems

Go to the mastercard. Phone the 1-800 customer service number and ask about a chargeback.

 

Have dates, payment amounts, transaction numbers etc handy to help the clerk process your refund.

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