Rating a seller

[tpoon905]

I don't always buy from eBay. I was dumb. I fell onto a trap setup by a bad seller .

A malfunction product arrived 6 weeks after I placed an order.  He appeared to be a very nice person who offered to ship me another one for free as a replacement.  I waited another 6 weeks, nothing arrived. He still appeared very nice by saying he would offer a refund. I didn't receive any refund. I kept on asking the seller every week and he kept saying he would refund me the same day. This kept going for another 5 weeks. Today I finally realized this was a trap as I found out there was a period of 60 days (or 90?)  in eBay that a buyer can't rate or can't get help from eBay to step in for poor seller behavior. My seller apparently was trying to buy time, pretending to act nice, to pass this period so the initial transaction became finalized in eBay and irreversible. At the same time, I lose my right to rate this seller to warn others.

I like to know if there is anything I can do to warn the rest of the world that this is a bad guy. And no one should make a deal with him.

Thanks.

[aubreyclay56]

might be able to get some where with pay pal worth a shot,maybe someone else in the comunity has some options if it was purchased with a credit card you might be able to reverse the charge

[femmefan1946]

The deadline for an eBay dispute is 30 days after arrival. So that's out, as you learned.

The deadline for a Paypal dispute is 180 days, but:

Like eBay PP requires you to return the item to the seller with tracking to get the refund. If your seller is overseas (the often promised never sent replacement is a common Chinese scam) this would cost you $40 or more.

Some honest sellers will accept a photo of a damaged item as proof. Yours is not honest.

You can go to the credit card you actually paid with, if as I certainly hope you do, you back your PP account with a card. Phone the 1-800 number on the card and ask about a chargeback.

The clerk will need a lot of information about the transaction: dates, payments, transaction numbers, currency. Try to have these ready to help her.

Most cards allow no more than six months for a chargeback. Some more, some less.

Some cards don't require you to return the item. Some do. Some accept proof of shipping rather than proof of delivery. This is cheaper.

You can leave a Response to any feedback either you or the seller left indefinitely. Like the most effective feedback, the most effective Responses are calm and factual. "Broken on arrival. No replacement. No refund." would be useful to any other buyer who sees it.

In future, allow only 20 days from purchase before complaining to eBay about slow delivery. There is a cooldown period enforced, but you get your complaint on the table. (Allow 30 days for delivery from Asia.)

Part of the reason for doing this is to encourage eBay to take responsibility for ousting bad overseas sellers.

[dmil8030]

Hello 'tpoon905',

<<He appeared to be a very nice person who offered to ship me another one for free>>

That, sadly, is a very common ruse used by sellers from that country.  Most people when they are new to

ebay have a similar story, so you are certainly not alone with this.  

Just make sure it never happens to you again.  Begin by reading the very easy 'help' page from ebay about 

what to do when there is a problem:

http://pages.ebay.ca/help/buy/item-not-received.html

Note the timelines.  Here is more info about ebay's timelines if you want to see it:

http://pages.ebay.ca/help/policies/money-back-guarantee.html#timelines

In this case it is too late now for any help from ebay, but paypal allows users up to 180 days in which to 

lodge a complaint.  The Purchase Protection pages tell you that you must "open a dispute within 180 Days of the

date you sent the payment" (13.2).

https://www.paypal.com/webapps/mpp/ua/useragreement-full?country.x=CA&locale.x=en_CA#13

That's about  6 months from payment.  Is there still time?  If that is no help, and you used a credit card, you 

have nothing to lose by calling the 1-800 number and asking about the chargeback.

Ebay wants people to 'think' that ebay is quick and easy, maybe even painless, but truth is you need to do a bit of 

reading to know where and how to find help, -- and above all to avoid sellers like the one you describe.

You will have a better time of it if you spend a teeny bit more and buy better quality items closer to home. 

Buying cheaply from overseas is not a wise decision if you end up with something you can't use.

How much have you saved?

Therefore, when doing a Search, from the left column of the page under Item Location, try Canada Only or 

even North America.   Doing that is a great way to avoid so many problems. . . . .

You have a low feedback score and many scammers see that and feel confident that you will not know how 

the system works or how to get your money back.   Well, . . .  now you're older and wiser.

<<I like to know if there is anything I can do to warn the rest of the world that this is a bad guy>>

The usual way to do that is through feedback.  A feedback score is that little number beside your user ID.

Right now, yours says (7).  If you click to see the feedback of your seller, chances are there are lots of red circle 

comments indicating other people's displeasure.  

It is too late for feedback for this transaction anyway, and perhaps just as well.  You seem not to leave feedback 

so if the only time you leave it, it is a negative of complaint, that might give the wrong impression of you as a 

buyer.  You can, however, leave a reply to any feedback he may have left for you.  

Here is the ebay blurb about feedback if you are curious, - there are other related links to click on over to the

right:

http://pages.ebay.ca/help/feedback/questions/feedback.html

I'm sorry you had to have a rotten experience of it.  Be sure you know how to avoid this in future and then all 

your transactions can be good ones.  

Best of luck