Seller Guideline?
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11-14-2016 09:10 AM
Did email have a policy or guideline to allow a seller to list it products? I have been experiencing issue with seller not shipping the product once I won the bid. Ebay just sending email out to me that they are pulling the product. Is it frequently happening to other buyer?
Re: Seller Guideline?
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11-14-2016 11:34 AM
When ebay steps in to pull a product or evict a seller, they are doing so for your protection as a buyer.
It doesn't happen often, no, but it does happen with sellers from certain regions more often than it does from other places. If you bought something and then got a message from ebay saying it had been removed before you received it, go to the Resolution Centre on either ebay or Paypal and open an Item Not Received case. (Paypal will probably allow you to do this sooner.) Mention the seller is Not A Registered User and you'll get a refund sooner rather than later.
If the seller in question contacts you, don't accept their offer of a replacement. This is often (but not always) a gesture meant only to coerce you into closing your case against them.
Re: Seller Guideline?
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11-14-2016 01:48 PM
Did email have a policy or guideline to allow a seller to list it products?
Yes.
There are products that cannot be sold on eBay at all.
Obvious examples are tobacco, liquor, firearms and hate literature.
And there are products restricted by the brand or copyright holder.
Tiffany and Louis Vuitton are part of this VERO group.
The seller also has to meet certain requirements, some financial, like having a credit card on file.
Some are based on reputation. For example a new seller has restrictions on the number and value of the products she sells and your payment to that seller is Held against her performance for up to 21 days.
Some of the policing is done by robots,who look for forbidden items in titles and descriptions.
Some is done by members who spot problem listings.
And some are caught when buyers file Disputes against a sketchy seller.
Is it frequently happening to other buyer?
