Seller sent item with tracking number, I am checking since last three weeks

[happy_tasnim]

Seller sent item with tracking number, I am checking since last three weeks, status shows "2012-11-02 3:38:00 AM Posting, Location:SHANGHAI, no more update since three weeks, any knows how long it could take to reach in Toronto

[heidilynn0_3]

Hi ..Have you checked on Canada Post web site. Won't show until it arrives in Canada. Not unusual to show nothing until delivered.

Items from China can take 4 , even 5 weeks.

Is it the navigator Oct 17 purchase. Have 45 days from date of payment to open an item not received dispute in the resolution center of your PayPal account.

If it hasn't arrived by day43 from payment date open a dispute. Protects your payment and then an additional 20 days within which to escalate to a claim, if necessary.

[reallynicestamps]

It's not a "tracking" number, even the highly subsidized China Post charges a lot for that kind of service.

More likely it is either a Delivery Confirmation number or a simple shipping invoice number.

This is not a problem.

You have confirmed that the item was mailed. It will take an easy minimum of 20 days to arrive and more likely a full month.

If you have not received the item by Day 40 after purchase, start a Item Not Received dispute through the Resolution Centre.

If the item arrives while the dispute is open, inspect the item and if it is satisfactory, close the dispute. This will not harm the seller. Since the seller shipped promptly, he still gets good marks for shipping time, btw.

If the item does not arrive, close the Dispute and get your refund.

If you get a refund then the item arrives, you can repay the seller through PP's Send Money option.

You have a full 60 days to leave feedback.

One caveat- if the seller offers to send a replacement, politely insist on money. Replacements from overseas have all kinds of problems. Money is easy.