I hate to say this but the .ca boards are getting to be the same as the .com boards.
No real direct answers to anything any more. I am sure they are told to do exactly that as a no answer can't be wrong.
It is very obvious Ebay could care less about issues regardless of what we are told and will do absolutely nothing to fix issues that may cost them money out of their pockets. They would rather continue to rip buyers and sellers off to line their income.