Where do I find a contact to send an e mail to ebay Customer Support
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-23-2014 08:15 AM
I have made an error on the invoice I produced for a recent sale. I inadvertently put the Total $15 on the wrong line and did not realise that this had increased the shown total to an incorrect total of $30. The buyer cannot complete payment as when she goes to pay the correct amount of $15 it refuses and asks for the $30. I cannot find where to go to seek ebay help
Where do I find a contact to send an e mail to ebay Customer Support
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-23-2014 02:03 PM
You can send new invoice. On you your personal ebay page, find SOLD items, each item has #, price, Paid Date, etc, look for the last tab "Action" usually said "Sell Similar" there is drop down menu, find "Send Revised Invoice"
Sending invoices - Help Page
http://pages.ebay.ca/help/pay/checkout-invoices.html
OR you can call ebay costumer service, top right corner "Help & Contact"
and they don't have option for emails.
Where do I find a contact to send an e mail to ebay Customer Support
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-24-2014 12:11 AM
And DON'T hit Recalculate.
