Most of the problems that arise are dealt with faster and with little hassle by the automated Resolution Centre under Help and Contact up there in the top right hand corner.
If you do phone eBay, do NOT use a cell phone that you pay for by the minute. You will spend a lot of time on Hold. And then you will be talking to a minimum wage clerk in Utah.
Make sure the clerk knows that you are in CANADA and that Canada is not a part of the United States. Most will, but there are some useless people in Utah.
