good d i sold a metal model soldier to a purchaser in england. I sent the package via Canada Post by airmail r the package never arriv

caseyman90
Community Member

Hello

 

sold a model soldier to a guy in England in January

 

the sale price and ostage was $16.99 USD

 

Package never arrived. The purchaser should have had the package a month ago. I sent it by airmail

 

I have refunded the $16.99.Insurance at a reasonable cost was not available.

 

do I as a seller have any coverage from ebay. I do not have the cash and the model I sold is lost in space

 

thanks

 

Caseyman 90

 

Randall Callan

Message 1 of 3
latest reply
2 REPLIES 2

good d i sold a metal model soldier to a purchaser in england. I sent the package via Canada Post by airmail r the package never arriv

Hi Randall.. Sorry no. Insuring is for your protection and at your cost. Not purchasing means you assuming the risk.

Message 2 of 3
latest reply

good d i sold a metal model soldier to a purchaser in england. I sent the package via Canada Post by airmail r the package never arriv

Phone Canada Post on Monday and ask about the Small Packet insurance that may still have been included in the cost of postage.

I don't remember the date of the changeover , and because the parcel was actually delivered your chances are slim.

You could also politely ask the customer to refund the purchase price of the item, on the basis that he now has the item.

If you don't ask, no one can say yes.

Message 3 of 3
latest reply